Pc Deployment Technician
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Role details
Tech stack
Job description
Seeking a dedicated and skilled PC Technician (Device Refresh Technician) to support hardware lifecycle refresh initiatives. This role focuses on ensuring end users have access to up-to-date and reliable technology. As a traveling field technician, you will be responsible for deploying hardware, troubleshooting issues, and providing excellent customer support across multiple locations. This role may also support various IT projects, including workstation deployments, printer refreshes, office decommissioning efforts, and laptop/desktop refresh initiatives. Candidates must be flexible and adaptable to changing business needs and project demands., * Deploy hardware and ensure devices are properly connected to the network.
- Troubleshoot Level I technical issues in real time.
- Follow IT Service Management (ITSM) processes and procedures.
- Collaborate effectively with team members while also working independently.
- Provide exceptional customer service and technical support to end users.
Requirements
- Experience with hardware deployment and network connectivity.
- Strong troubleshooting skills, especially with Level I support issues.
- Familiarity with IT Service Management (ITSM) processes.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Coachable, adaptable, and self-motivated.
- Willingness to travel between work sites as needed., * Troubleshooting
- Customer Service
- Hardware Support
- Device Deployment
- Desktop Support
- Windows 10
- Imaging, * Troubleshooting
- Customer Service
- Hardware Support, * Strong work ethic
- Adaptable and professional demeanor
- Reliable and dependable
- Positive attitude
- Punctual and organized, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits & conditions
Operations Communication Customer Service Customer Support Hardware Support Technical Issues Technical Support Business Valuation IT Service Management Full Stack Development Business Transformation Hardware Troubleshooting Troubleshooting (Problem Solving) $44,200 / yr Posted yesterday
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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