Systems Engineer - San Diego Zoo Wildlife Alliance

The Systems Engineer will help build out, maintain, and troubleshoot our rapidly expanding infrastructures. This position reports to the Systems Engineering Manager., * Manage, administer, patch/update, monitor, and support Nutanix, Veeam, Windows, Linux and O365 server infrastructure and employ analytical skills to assess and correct server related problems or outages.

• Monitor and resolve disruptions, outages, security violations, and attacks on server related devices and services and assess and maintain network and system security, analyze and correct system issues and error logs.
• Design, test, and deploy new systems, applications, and networks, including installing operating systems, database, and productivity applications. Make recommendations for future system upgrades and develop a hardware upgrade protocol.
• Assess and diagnose system performance by applying experience-based discretion to direct corrective action to increase efficiency and optimization.
• Define, create and maintain system policies, comprehensive server diagrams and documentation for support personnel and contribute to policy development, procedures and technical reports associated with operating and maintaining the system state and the server infrastructure.
• Implement and maintain server backup/recovery processes.
• Develop and implement project plans to support strategic infrastructure related initiatives

• 3+ years’ experience supporting a enterprise systems infrastructure
• 2+ years’ experience with, Azure/Entra, O365/M365
• Experience with Nutanix, Veeam preferred

EDUCATION AND CERTIFICATIONS

• Drivers License
• Current Microsoft, VMware (or other virtual hyper-converged technology certifications), and Azure Solution certifications (AZ-303 or higher).

SKILLS AND KNOWLEDGE

• Strong working knowledge of current and emerging IT products, services, processes and methodologies.
• Administrator and Engineering Microsoft Office 365 and other cloud-based technologies (Azure/AWS) working knowledge.
• Knowledge of enterprise architecture, networking and Infrastructure including cloud-based environments.
• Working knowledge of Azure/Entra, O365/M365, Nutanix, Veeam and best practices.
• Must have effective customer service and interpersonal skills.
• Demonstrated ability to work with others effectively in a diverse environment.
• Able to communicate effectively, both orally and in writing.
• Demonstrated ability to manage multiple tasks with competing deadlines using effective time management skills.

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Free Parking at the San Diego Zoo & San Diego Zoo Safari Park
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

San Diego Zoo Wildlife Alliance is an international, nonprofit conservation organization with two front doors: the San Diego Zoo and the San Diego Zoo Safari Park. We integrate wildlife health and care, science, and education to develop sustainable conservation solutions., At San Diego Zoo Wildlife Alliance, we celebrate our differences and foster a culture of belonging. Diversity strengthens our employees, enriches our guests’ experiences, deepens our connection to our community, and supports the wildlife we serve.