Product Owner (Public Web)

The organization is undertaking a major public web redesign, consolidating five distinct websites-each built on different tech stacks and editorial workflows-into a unified platform. After evaluating options with an external agency, Drupal was selected as the preferred solution. The same development team is handling both backend and frontend implementation, integrating a new design system. Content management is led by the Marketing and Communications teams, who actively update and add content. The redesigned site is tailored for end users: patients and their families.

-> Product Vision & Strategy * Own and evolve the product roadmap for the research website, aligning with institutional goals and user needs. * Collaborate with the library team and cross-functional stakeholders to define and prioritize features that enhance user experience and engagement.

->User Experience & Personalization * Drive initiatives to personalize the website experience, moving beyond generic content to deliver tailored research pathways and recommendations. * Conduct user research and usability testing to understand the needs of researchers, clinicians, and other public users.

->Content & Information Architecture * Ensure the website’s structure supports intuitive navigation and efficient access to research materials, especially in high-interest areas like cancer research. * Work with content creators and librarians to maintain high-quality, relevant, and accessible information.

->Stakeholder Collaboration * Serve as the primary liaison between the library team, IT, UX designers, and external partners. Facilitate agile ceremonies including sprint planning, backlog grooming, and retrospectives.

-> Analytics & Optimization * Monitor site performance and user behavior using analytics tools. * Identify opportunities for continuous improvement based on data insights and feedback.

• 5+ years of experience working in the Digital Product space
• Experience supporting various types of stakeholders and regularly engaging to ensure there is alignment
• Working across multiple different teams including engineers, QA’s, UX teams etc
• Experience supporting both onshore and offshore development teams.
• Defining and documenting requirements
• Experience supporting websites or web redesigns is a plus -Healthcare