Scrum Master III

As Scrum Master III, you play a key role in the definition, development, implementation, and ongoing improvement of Agile practices (with an emphasis on Scrum) with the organization. You will facilitate sprint planning, retrospective, and daily activities related to stand-ups and sprint burn down; as well as maintain relevant metrics that help the team see and understand their progress during a sprint. In this role you’ll own and resolve identified impediments. As Scrum Master, you’re responsible for leading the continual Agile transformation and practices as well as promoting accountability and transparency across all levels.

Primary Responsibilities

Perform the role of scrum master for one or more teams, leading multiple, simultaneous initiatives or medium complexity programs /release.

Practices the core agile principles of collaboration, prioritization, accountability, and practices continuous improvement

Support and educate Product Owners, especially regarding developing, refining and managing product backlog

Strong mediation and negotiation skills

Facilitates sprint demos, planning, and retrospectives

Tracks and communicates team velocity and sprint/release progress

Provide status reporting on key performance indicators (KPIs), schedule, resources, and milestone delivery

May provide guidance to less experienced personnel and/or other teammates (Scrum Masters, Product Owners, Product Development Team, other Scrum Masters and PM community) that will be assigned to teams in iterative product development; including following the Scrum Framework, communicating effectively, managing conflict amongst team members, identifying and removing impediments, and applying self-organization and shared leadership with the team

Possesses a deep understanding of the organizations products and services

Familiar with a variety of field’s concepts, practices and procedures

Relies on experience and judgement to plan and accomplish tasks

Works under minimal supervision

Performs a variety of complex tasks

A wide degree of creativity and latitude is expected

Other duties as assigned or requested, FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
• Pay Transparency
• Family and Medical Leave Act (FMLA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual) (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
• Right to Work Notice (English) / Spanish (https://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf)

• Bachelor’s degree in a related field preferred.
• 4+ years of relevant experience or applicable Agile/Scrum certifications required.

Technical and Business Knowledge

• Deep understanding of organizational products and services.
• Familiarity with a variety of industry concepts, practices, and procedures.
• Ability to read and interpret business periodicals, technical procedures, work instructions, and process maps.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from internal and external stakeholders.
• Ability to solve practical problems with limited standardization.

Technical Proficiency (Preferred)

Should be able to demonstrate a basic understanding in as many of the following areas as possible: Personal/Laptop Computers & related OS & software/hardware; Sun/Windows servers & related OS & software/hardware; Networking - switches, routers, hubs, modems, terminal servers, firewalls & printers (including cables/connectors and wireless); RF - controllers, access points and hand-held units; Scanning - scan guns, terminals and label printers; Mobile devices - iPhone, iPad and Blackberry & associated OS; Local and web-based applications/environments - AD, Citrix, Microsoft Outlook/Exchange (and other Microsoft Office components), Lotus Notes, Oracle Enterprise Manager, Oracle Financial systems, McAfee Antivirus (and related tools), Malware/ Spyware removal tools, Remote tools, Data analysis tools, and Electronic Data Interchange

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from a variety of internal and external customers

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Basic understanding of and willingness to learn and adopt professional and industry standards

Customer service driven

Strong team player, * Ability to follow policies and procedures.

• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty