Network Engineer

• Configure, administer, monitor, and maintain the Bank’s local area, wide area, wireless, internet, and virtual private network infrastructure across data center, branch, administrative, and mobile locations.
• Administer next generation firewalls and related security services, including access policies, NAT, routing, VPN tunnels, firmware updates, configuration backups, logging, and availability monitoring.
• Configure and support switches and wireless access points, including VLANs, link aggregation, spanning tree, PoE, secure wireless networks, and device lifecycle maintenance.
• Monitor network availability, utilization, performance, and capacity; investigate alerts and trends and implement corrective actions before they affect business operations.
• Troubleshoot and resolve complex network connectivity, latency, packet loss, routing, switching, wireless, DNS, DHCP, VPN, and carrier-related issues.
• Serve as an escalation resource for network incidents and participate in major incident response, service restoration, root cause analysis, and corrective action planning.
• Implement approved network designs, standards, security controls, and configuration baselines in partnership with the Systems Architect, Information Security, and other engineering resources.
• Plan and execute network installations, upgrades, replacements, migrations, and maintenance activities with appropriate testing, change control, rollback planning, and post-implementation validation.
• Coordinate with telecommunications carriers, managed service providers, equipment vendors, and technology partners to resolve service issues and deliver network changes.
• Maintain accurate network diagrams, configurations, IP address assignments, circuit records, device inventories, support procedures, and recovery documentation.
• Support network segmentation, secure connectivity, and access controls for business systems, third-party services, voice, wireless, and other technology platforms.
• Perform periodic reviews of firewall rules, device configurations, firmware levels, support status, capacity, and network resiliency; document findings and complete assigned remediation activities.
• Participate in disaster recovery and business continuity exercises by validating network dependencies, alternate connectivity, recovery procedures, and communications paths.
• Provide technical support for projects and operational initiatives, share knowledge with IT staff, and participate in an on-call rotation and scheduled after-hours maintenance as required.
• Perform other duties as required.

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical discipline; equivalent combination of education, training, and relevant experience may be considered.
• Minimum five (5) years of hands-on experience supporting enterprise network infrastructure in a multi-site environment.
• Practical experience administering next generation firewalls, including policies, site-to-site and remote-access VPNs, routing, firmware maintenance, troubleshooting, and security services.
• Practical experience configuring and supporting switches and wireless access points, including VLANs, trunking, link aggregation, spanning tree, PoE, SSIDs, authentication, and wireless troubleshooting.
• Strong working knowledge of TCP/IP, IPv4 subnetting, DNS, DHCP, NAT, VLANs, VPNs, QoS, switching, routing, and common network diagnostic tools.
• Experience supporting WAN and internet connectivity, carrier circuits, branch networks, network monitoring, configuration backup, performance analysis, and incident troubleshooting.
• Ability to create and maintain accurate network diagrams, device inventories, configuration standards, implementation plans, and support procedures.
• Experience in financial and/or banking sector, and familiarity with core systems, such as Jack Henry, is strongly desired.

Here at Bank of Bird-in-Hand, we have a comprehensive benefit package for those who qualify. Below are the range of benefits we offer to meet the needs of our employees:

• Competitive Medical, Dental, Vision Coverage
• 401(k) Retirement Plan with 4% Match
• Company Paid Life, STD, and LTD

• Health Savings Account (HSA) & Flexible Spending Account (FSA) options

• Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
• 12 Paid Holidays
• Tuition Reimbursement
• Company Events and Picnics

Bank of Bird-in-Hand is built on integrity, excellence, and teamwork. When you join the Bank of Bird-in-Hand team, you’ll be appreciated and celebrated for who you are every day.