Technical Support Specialist

Sanmina Corporation
Huntsville, AL, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Linux Ethernet Physical Layer Network Interface Controllers Issue Tracking Systems Microsoft Office Technical Data Management Systems Computer Network Technologies

Job description

through on that responseProvides on-call customer support, as scheduled by manager Installs, configures and troubleshoots laptops and workstationsAbility to troubleshoot network issues Proactively works at identifying and resolving potential or recurring client issuesReports all potentially systemic problems to ManagementProvides an atmosphere of ownership of customer issues and demonstrates appropriate empathy and concern What You’ll BringBachelor’s Degree0-1 year experience in IT related jobsAbility to work based on goals and ticketing system and deliver on time resolutionsKnowledge of Windows XP, Windows 7, Windows 10, and Windows 11Knowledge of Linux and/or ChromeOSKnowledge of Office (1997, 2003, 2007, and 2010)Ability to be a team player in large deployment projectsIntermediate Networking knowledge and skills including, but not limited to: Ethernet physical layer connectivity analysis, basic TCP/IP protocol setup and troubleshooting skills, network interface card setup and

Requirements

connectivity analysisCommunication skills are necessary for interacting with internal customersMust be able to work in fast pace, high demand environment Applicant must be able to work as a team to meet the needs of the customer . Why Join Us? At Sanmina, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Sanmina is an Equal Opportunity EmployerSanmina is an Equal Opportunity Employer and prohibits discrimination and harassment. Sanmina provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or other characteristic protected by applicable federal, state, or local laws. Please be aware that this position may require access to technology, software, or technical data that is subject to U.S. export control laws. All offers of employment are contingent on the applicant either 1) being a ā€œU.S. Person,ā€ defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, or (iii) other protected individual, such as a refugee under 8 U.S.C. § 1157 or asylee under 8 U.S.C. § 1158; or 2) being eligible to obtain a timely export control license or license exception from the applicable U.S. federal agency.

About the company

Sanmina Corporation (Nasdaq: SANM) is a global powerhouse in integrated manufacturing solutions serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. We are a global engine providing the end-to-end manufacturing backbone for the world’s most essential and innovative brands. Whether it’s autonomous vehicles, life-saving medical tech, next-gen aerospace, or AI/cloud infrastructure - our integrated solutions don’t just meet standards-they redefine them.SummaryAt SCI Technology, a Sanmina Company, we serve those who serve by delivering innovative, trusted and comprehensive products and services that meet and exceed the unique needs of the Defense and Aerospace sector. From avionics to tactical and airborne communications, counter-UAS, integrated manufacturing and cradle-to-grave product life cycle support, we deliver high-reliability solutions that keep service members connected and protected in the field.Our heritage dates to 1961, as an early supplier to the space program in Huntsville, Alabama. Today, SCI offers a complete range of Defense & Aerospace solutions through our three business segments - Products, Systems Build, and Life Cycle Services. It’s SCI summed up - ALL WE DO to serve those who serve.At this time, SCI is recruiting highly qualified candidates whose background and career goals meet our needs for the following position in Huntsville, AL. . Job Purpose:This position will provide day to day technical support to employees for both manufacturing and personal hardware/software. They will ensure that all IT systems are fully functional and secure. This position will also be the liaison between the business and the rest of the IT infrastructure to alleviate any issues that may arise as they relate to information technology systems and software. What You’ll DoResponsible for supporting office and production systemsMaintain a high level of customer credibility by providing customer service response and following

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