CloudOps Engineer

As a CloudOps Engineer, you’ll play a key role in the daily operations of our SaaS platform-supporting CI/CD pipelines, ensuring system reliability, optimizing costs, and helping manage cloud resources across multiple AWS accounts. You’ll bring practical DevOps skills, an operations-first mindset, and working experience with MongoDB to help us deliver a secure, reliable, and cost-efficient platform., Cloud Operations

• Support day-to-day AWS operations (EC2, RDS, EKS, S3, IAM, VPC).

• Perform lifecycle management tasks such as patching, scaling, and backups.

• Participate in incident response, troubleshooting, and on-call rotations.

CI/CD & Automation

• Operate and maintain CI/CD pipelines (ArgoCD, GitHub Actions, Jenkins).

• Improve deployment reliability through automation and scripting.

• Support engineering teams in deploying services and environments.

FinOps & Cost Management

• Monitor cloud usage and support cost-optimization initiatives.

• Assist in identifying opportunities for savings (e.g., right-sizing, compute migrations, storage tiering).

• Partner with senior engineers to report and track cost efficiency.

Database & Data Support

• Operate and monitor MongoDB / RDS Aurora clusters (performance, backups, scaling).

• Troubleshoot database issues in collaboration with senior engineers.

• Support integration of MongoDB and/or RDS Aurora with application workloads.

Observability & Monitoring

• Configure monitoring and alerting with Splunk, Grafana, CloudWatch, and OpenTelemetry.

• Contribute to incident detection and response playbooks.

• Help define operational runbooks and dashboards.

Security & Compliance

• Follow IAM security practices and apply least-privilege policies.

• Support patching, logging, and compliance tasks (SOC 2, ISO, HIPAA).

• Work with security engineers to maintain audit readiness.

• 3-5+ years in CloudOps, DevOps, or SRE roles.

• Solid op erational knowledge of AWS (EC2, RDS, IAM, S3, CloudWatch).

• Hands-on experience with MongoDB/RDS Aurora in production environments.

• Exposure to CI/CD pipelines and automation (ArgoCD, GitHub Actions, Jenkins).

• Strong scripting ability (Python, Bash, or similar).

• Familiarity with monitoring and observability tools (Splunk, Grafana, OpenTelemetry).

• Good communication and teamwork skills.
• Operations-first: enjoys ensuring systems run smoothly and reliably.
• Detail-oriented: diligent in monitoring, troubleshooting, and documenting.
• Collaborative: works well with global teams and cross-functional partners.
• Growth mindset: eag er to learn new technologies and grow into senior roles.

Desired Experience & Qualifications

• Kubernetes operations (Amazon EKS).

• AWS cost management tools and FinOps practices.

• Experience with other databases (PostgreSQL, MySQL, Kafka).

• Exposure to healthcare compliance (HIPAA, GDPR, NIST).