We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the WDW Entitlements Software Engineering organization within Technology & Digital for Disney Experiences. It works closely with Product Management, Park Operations, and Guest-facing ticketing and admissions teams from across the company. The Lead Software Engineer will report to the Manager, Software Engineering.

About the Role & Team

This team develops and supports the high-volume entitlements and ticketing platforms that power guest admission, tickets, and passes across Walt Disney World. As a Lead Software Engineer, you will primarily focus on backend development, designing and building scalable, high-performance systems that support millions of guest transactions while ensuring reliability, security, and operational excellence.

What You’ll Do:

• Lead the design, development, testing, and implementation of backend applications and services.
• Build and enhance scalable APIs, microservices, and distributed systems supporting admission and ticketing platforms.
• Drive technical solutions for complex, high-throughput, customer-facing applications.
• Partner with stakeholders to define requirements and deliver innovative software solutions.
• Mentor engineers, provide technical leadership, and support Agile delivery practices.
• Participate in on-call support and major release activities to ensure system stability.

• 7+ years of software engineering experience with a strong focus on backend development.
• Expertise in Java, J2EE, Spring Boot, RESTful APIs, and Microservices Architecture.
• Hands-on experience with SQL Server, Oracle, and MongoDB.
• Experience building and supporting large-scale, high-availability enterprise applications.
• Strong understanding of cloud-based architectures and Agile development methodologies.
• Experience with AWS and/or Azure environments.
• Excellent problem-solving, debugging, and technical leadership skills., * Experience with high-volume ticketing, admissions, entitlement, or transaction-processing systems.
• Familiarity with DevOps practices, CI/CD pipelines, and cloud-native application development.
• Experience integrating with POS, CRM, or operational systems.
• Scrum Master or other Agile certifications are a plus.
• Familiarity with AI technologies and concepts, including generative AI, large language models (LLMs), prompt engineering, and AI integration with enterprise applications.
• Experience reverse-engineering complex existing codebases to understand business logic, dependencies, and system behavior in support of troubleshooting, documentation, and modernization.

Required Education :

• Bachelor’s or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

techatdisney

The hiring range for this position in Orlando, FL is $150,500 to $201,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.