System Administrator

This position is responsible for providing system level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance and support of these systems., * Work to support various systems (SFC, SAP, B2B, etc.).

• Collect information to analyze and evaluate existing or proposed systems.
• Research, plan, install, configure, troubleshoot, maintain and upgrade operating system, hardware and software.
• Work with cross-functional departments to define requirements and objectives for new and existing applications.
• Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
• Record and maintain hardware/software inventories, site and/or server licensing, and user access and security.
• Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
• Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Conduct technical research on system upgrades to determine feasibility, cost, time required and compatibility with current system.
• Recommend, implement and support continuous improvement within the department and the company to improve employee performance, quality control, productivity, efficiency and cost reduction.
• Document system problems and resolutions for future reference.
• Provide user training and documentation as needed
• Perform other duties as assigned.

• Proven experience with Microsoft OS (including Server), Office, Lotus Notes, ERP, backup applications.
• Knowledge of AD, DHCP, DNS, WSUS, Symantec End Point, TCP/IP, VOIP.
• Strong analytical, problem solving and troubleshooting skills
• Good communication and customer service skills
• Must have ability to remain flexible in a dynamic work environment.
• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to bend, twist, stoop, reach, climb ladders or lift materials (up to 50 pounds)., * A Bachelor’s Degree in Management Information Systems, Computer Science or related discipline or equivalent combination of education and work experience. System technician must have 3 years working experience in IT or related area if no bachelor’s degree.
• Must have intermediate to advanced knowledge in the following systems/programs; windows 2000/XP/7, windows server 2003/2007, MS Office, Cisco routers/switches/firewall setup/administration.
• Linux/Unix, .net, MSCE certification is a plus.
• One to two years experience of programming and/or system analysis experience preferred.