Application Sys Prog Analyst I (HR & Payroll Support)

C1-001097-2026Application Sys Prog Analyst I (HR & Payroll Support)United States - Texas - AAFES Headquarters (Dallas) Regular Full Time 8030U42-01 Application Sys Prog Analyst I Responsible for the review, analysis, design, modification and execution of one or more applications within an IT application portfolio that supports Exchange business functions. Tasks related to this process include, but are not limited to, encoding, testing, debugging and documenting programs that are a part of an application (or system.) Gathers requirements from other IT staff and users, creates specifications to meet their needs, develops code to enhance existing applications. Ensure users comply with the policies and procedures for the application. Monitors the performance of the programs for the IT application. Serves as second level support of non-routine and major events and incidents for assigned applications by identifying, evaluating, and troubleshooting these events. Responds to telephone calls and email requests for application support. Provides management with status reports. Researches new technology and procedures to support applications management. Trains and coordinates with IT staff on the application management process. Competent to work most phases of application management but may require instruction and guidance for some phases of managing applications. Safeguards physical access to exchange restricted data, processes and services.42Information Technology No, Interprets program specifications, programs, tests, and debugs programs.

Researches and troubleshoots application issues.

Creates and maintains program documentation.

Analyzes and designs solutions, develops program specifications.

Provides management reporting.

Performs other duties as assigned.

24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends

IT environment is constantly changing demanding quick solutions and evolving skills

IT position located at HQ

IT position - there may be some TDY associated with this IT work

Systems Analysis, Analysis Skills, Microsoft Exchange Server, Systems Analysis, Business Support, 2nd Level Support, Identify Issues, Performance Analysis, Software Administration, Status Reports, Four years of experience in computer system design and computer programming using the applicable computer languages.

Or

Complete IT professional certification or training program in programming/development in computer science.

Or

Bachelor’’s degree in information technology and two years of experience in computer system design and computer programming using the applicable computer languages.

Required technical skills may vary as requested by the supervisor depending on the location of the position being filled.

Degree (one of):

BACHELORS DEGREE - Preferred, * 2+ years of IBM mainframe (z/OS) work, covering:

• COBOL: reading, debugging and changing batch programs that create or read interface files, including copybooks and file layouts.
• JCL: job steps, PROCs, parameters, condition codes and restarts.
• Mainframe tools: TSO/ISPF and SDSF for reviewing job output and the spool.
• Utilities: SORT, IEBGENER, IDCAMS and IEFBR14.
• Datasets: sequential files, PDS/PDSE, GDGs and VSAM, including record format and length settings.
• Abends: fixing common failures such as S0C7, S0C4, S806, S322 and the B37/D37/E37 space errors.
• Strong SQL and PL/SQL skills: query, debug, and fix interface and open-interface tables.
• Oracle Oracle E-Business Suite development or support experience.
• Hands-on experience with Concurrent Manager (requests, programs, request sets, managers).
• Experience with SQL*Loader, Linux/Unix shell scripting, and SFTP file transfer troubleshooting.
• Git/GitLab version control and CI/CD for database and script deployments.
• Experience with enterprise job schedulers, including dependencies and
• reruns.
• Retail, Procurement, or DoD/federal environment experience.
• Experience with ITSM tools (ServiceNow) and change management practices.