IT Support Assistant

Title: IT Support Assistant Job ID: 32853Salary Range: $44,746- $50,564 Description: Under direct supervision, the IT Support Assistant provides technical support for computer and communication systems in office and field environments. Responsibilities include installing and maintaining hardware and software, performing routine system administration, managing user accounts and data backups, troubleshooting technical issues, maintaining equipment records, providing help-desk support, and assisting with basic repairs and staff training. Qualification Requirement: High school diploma, GED, or equivalent. 18 months of relevant work experience or equivalent college education. IT college credits may substitute for required work experience. Proficiency in speaking, reading, writing, and understanding English. Valid New York State driver’s license may be required for some positions. If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below: - Go to cuny.jobs - In the box under “job title/ keyword”, enter “IT Support Assistant” - Click on “32853” - Click on the “Apply Now” button and follow the instructions. **Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

High school diploma, GED, or equivalent. 18 months of relevant work experience or equivalent college education. IT college credits may substitute for required work experience. Proficiency in speaking, reading, writing, and understanding English. Valid New York State driver’s license may be required for some positions.