Principal Security Analyst

• Participate in shift-based teams performing 24x7 monitoring of customer networks to detect and stop attacks.
• Analyze Events, Alerts, and Threat Intelligence data used in investigations of potential attacks against customer networks with the assistance of our Critical Start SOC AI.

• Recommend response actions for active attacks Implement response actions to stop attackers with approval of Supervisor/Sr. Analysts +

• Orchestration creation & approval for MDR alerts

• Create playbooks, knowledge objects, and other automations within the MDR SOAR platform Review Security Analyst created orchestration for decision accuracy, sound logic, and proper documentation prior to adding it to the Trusted Behavior Registry. + Client communications related to High & Critical investigations Written and verbal when required * + Subject Matter Expert (SME) within our platform. *

• Mid-level competence within MDR tool suite

• EDR: Microsoft Defender for Endpoint, CrowdStrike Falcon, Palo Alto Cortex XDR Other: Microsoft Defender Suite (M365D, Outlook, Identity, Cloud) +

• Verifier for Console Actions
• Able to verify correct execution of Lead and Principal console protection actions to provide two-person integrity., Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Mental and Physical Requirements It’s important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities.

• At least 12 months of SOC Tenure or equivalent experience.
• CySA + Certification or Equivalent
• Understanding on how to use AI within the work environment, * Stationary position for extended periods of time.
• Constantly operate a computer.
• Occasionally you may be required to move equipment or other items up to 20 lbs.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Mental:

• Must be able to apply established protocols in a timely manner.
• Make timely decisions in the context of workflow.
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota.
• Ability to work effectively and efficiently in high stress situations.
• Ability to simultaneously address multiple complex problems.

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do? What does our Compensation and Benefits package entail?

• Competitive salary with bonus potential
• Comprehensive health benefits with generous employer contributions for medical, dental, and vision
• Additional Ancillary Benefits offered at 100% employee contribution
• Unlimited PTO (Paid Time Off) policy
• Paid Parental and Military Leave
• Dental and Vision Plan
• Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage
• Additional Voluntary Life Insurance coverage
• 401(k) Plan with Matching Program
• Mines Employee Assistance Program
• Monthly Wellness Initiatives
• Optional Pet Benefits Discount Plan, For positions that can or will be performed, in whole or in part, remotely within the U.S., range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, performance in the role and potential for revenue generation (sales roles only). Compensation: The total compensation range (base) being offered for this role is [$80,000 - $95,000 USD]. Additional Compensation: This role is not eligible for additional or other forms of compensation. Employment Benefits: Comprehensive health benefits with generous employer contributions for medical, dental, and vision, unlimited PTO (Paid Time Off) policy, paid Parental and Military Leave, dental and vision plan, Employer-provided Life Insurance (up to $100K coverage), Long-Term Disability, and Short-Term Disability coverage, 401(k) Plan with Matching Program, 24/7/365 availability of Employee Assistance Program.