L2/L3 IT Support

Job DescriptionAbout Us:We are a rapidly growing small IT operation based in Indiana, USA, with over a decade of experience serving our customers. As a laid-back yet fast-growing team, we are looking for passionate and driven individuals to join us in expanding our operations.

• Minimum 2 years of experience as a managed service provider.
• Fluent in English.
• Strong understanding of hardware, software, and networking.
• Well-versed in the Microsoft Online Platform.
• Individuals with the following certifications will be prioritized:
• Microsoft Azure Administrator AZ-104.
• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified Teams Administrator Associate (MS-700).
• Microsoft Certified M365 Fundamentals (MS-900).
• Microsoft Certified Azure Fundamentals (AZ-900).
• Microsoft Certified Security, Compliance, and Identity (SC-900).
• CompTIA Network+.

Must-Have Skills:

• Ability to work in a fast-paced and high-stress environment.
• Effective and professional communication skills.
• Focus on work in a noisy environment with frequent distractions.
• Attention to detail.
• Technical troubleshooting skills.
• Working knowledge of electronics.
• Organized and a team player.