Computer Assistant

Provides computer support by troubleshooting and correcting problems with computer hardware or software applications. Hybrid position made up of assistant and entry level computer positions (including but not limited to: Systems Support Assistant, PC Maintenance Technician, Production Assistant, etc.) May assist technicians and other computer staff with hardware and software applications. Maintains network accounts and programs for specific department needs. Serves as a help desk resource for assigned areas.

Responsibilities

• Provides computer support by troubleshooting and correcting problems with computer hardware or software applications.
• May assist technicians and other computer staff with hardware and software applications. Maintains web sites.
• Maintains databases, network accounts and programs for specific department needs. Backs up department computer systems on scheduled intervals.
• Serves as a help desk resource for assigned areas.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Associate’s degree in a computer related field or equivalency (one year of education can be substituted for two years of related work experience). Two years of related experience preferred. Demonstrated computer skills, human relations and effective communication skills are required.