Salesforce Technical Project Manager

We are seeking an experienced Salesforce Technical Project Manager (TPM) to lead the planning, execution, and delivery of Salesforce transformation initiatives. The ideal candidate will combine strong project management capabilities with deep Salesforce platform knowledge to drive business outcomes, manage cross-functional teams, and ensure successful implementation of Salesforce Sales Cloud, Service Cloud, Experience Cloud, and related ecosystem solutions., Lead end-to-end delivery of Salesforce projects from initiation through deployment and hypercare.

Collaborate with business stakeholders to define requirements, scope, timelines, and success metrics.

Manage project schedules, budgets, risks, dependencies, and resource allocation.

Coordinate with Salesforce Architects, Administrators, Developers, QA teams, and business users.

Facilitate Agile ceremonies, sprint planning, backlog grooming, and release management.

Drive technical discussions and solution reviews to ensure alignment with business objectives.

Oversee integrations between Salesforce and enterprise applications using APIs, middleware, and third-party tools.

Monitor project health and provide regular status updates to leadership and stakeholders.

Ensure adherence to governance, security, compliance, and Salesforce best practices.

Support UAT, deployment planning, change management, and user adoption activities.

Bachelor’s degree in Computer Science, Information Technology, Business, or related field.

8+ years of IT experience with 4+ years managing Salesforce projects/programs.

Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud.

Experience managing Agile/Scrum delivery models.

Understanding of Salesforce architecture, customization, workflows, Flows, Lightning components, and integrations.

Experience with project management tools such as Jira, Azure DevOps, or ServiceNow.

Strong stakeholder management, communication, and leadership skills.

Ability to manage multiple projects and priorities in a fast-paced environment.

Preferred Qualifications

Salesforce certifications such as:

Salesforce Administrator

Platform App Builder

Sales Cloud Consultant

Service Cloud Consultant

PMP, PRINCE2, Scrum Master, or SAFe certification.

Experience working with global delivery teams and client-facing engagements.

Exposure to DevOps tools such as Copado, Gearset, or Git-based deployment frameworks.

Key Competencies

Program & Project Governance

Stakeholder Management

Risk & Dependency Management

Salesforce Solution Delivery

Agile Program Management

Cross-functional Leadership

Strategic Planning

Budget & Resource Management

Nice to Have: Salesforce AI (Einstein), Agentforce, CPQ, Revenue Cloud, MuleSoft, Data Cloud, and Marketing Cloud experience.