Senior Systems Engineer (M365)

• Own configuration, administration, governance, and lifecycle management for SharePoint Online, OneDrive, Teams, Viva, Copilot, and Purview.
• Translate business needs into standards for Teams policies, meetings and calling, SharePoint architecture and templates, OneDrive settings, external collaboration, and workspace provisioning.
• Own tenant settings, Message Center, service health, and release management; evaluate and pilot features, including DSPM for AI and Defender for Cloud Apps, and enable, stage, or defer releases based on business value, readiness, and support impact.
• Maintain platform documentation, operating procedures, and change records.
• Partner with Entra ID, Conditional Access, and Exchange Online owners on configuration, standards, roadmaps, and identity and access solutions; cross-train to provide backup administration and operational coverage.
• Administer license assignments and service plans; track utilization, entitlements, compliance, and renewal timelines, escalating issues as needed.
• Support leadership and Microsoft vendor discussions with consumption and true-up analysis, license optimization, and E3, E5, and add-on SKU evaluations.
• Improve M365 configuration, usability, and adoption using feedback, support trends, and usage analytics; provide training, guidance, and change communications to associates and leadership.
• Partner with Service Desk and endpoint teams to resolve complex M365 application and configuration issues.
• Implement external sharing, Teams access and federation, SharePoint/OneDrive access governance, and oversharing remediation to Cyber Security Engineering standards; maintain baselines, report drift, and apply Intune app-protection policies with the device-management team.
• Deploy and publish DLP and sensitivity labels, tuning the user experience while Cyber Security Engineering owns policy design and enforcement logic.
• Coordinate configuration changes with Cyber Operations, Data Privacy, data owners, and device-management teams; document policy-approval and implementation responsibilities, with Cyber Security Engineering retaining security-policy design ownership.
• Stay informed on advancements in the Microsoft 365 platform, Entra, Intune, and Purview, and recommend improvements to configuration, user experience, and governance.
• Adhere to SOX, PCI, TISAX, and other regulatory requirements as applicable to Garmin’s AutoOEM and Aviation environments.
• Identify automation opportunities (e.g., PowerShell, Power Automate, Graph API) to reduce manual administration and improve consistency.

• Bachelor of Science Degree in Computer Science, Information Technology, Management Information Systems, or another relevant field AND a minimum of 5 years of relevant experience
• Demonstrated hands-on experience configuring and administering Microsoft 365 workloads at enterprise scale (SharePoint Online, OneDrive, Teams, and related services), including workload-level policy and settings design.
• Working knowledge of Exchange Online and Entra ID / Conditional Access, with the ability and willingness to grow to a shared-ownership level.
• Strong understanding of the M365 end-user experience and a track record of improving usability, adoption, and collaboration outcomes.
• Experience evaluating and rolling out new M365 capabilities and managing the service-health / release pipeline.
• Experience with Microsoft licensing administration and compliance, including consumption / true-up analysis and the differences across E3, E5, and add-on SKUs.
• Working knowledge of Intune (MDM / MAM) and Microsoft Purview (sensitivity labels, DLP, retention), including implementing security configuration to defined standards.
• Experience with PowerShell and / or the Microsoft Graph API for administration and automation.
• Demonstrated strong and effective verbal, written, and interpersonal communication skills; team-oriented with a positive attitude.
• Driven problem solver with excellent time management, documentation, and follow-up skills., * Microsoft certifications such as MS-102 (M365 Administrator Expert), MS-700 (Teams Administrator), SC-300 (Identity & Access Administrator), or SC-400 (Information Protection Administrator).
• Experience with Microsoft licensing administration or Enterprise Agreement compliance.
• Experience with M365 adoption / change-management frameworks and end-user enablement programs.
• Experience with Power Platform governance and low-code application management.
• Familiarity with regulated environments (TISAX, Aviation) and data-classification programs.

We are seeking a full-time Senior Systems Engineer at Garmin’s U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for the Microsoft 365 (M365) collaboration and productivity platform.