Microsoft 365 Engineer

• Design, implement, and support Microsoft 365 solutions based on customer requirements.
• Administer and maintain Exchange Online, SharePoint Online, and Microsoft Teams.
• Manage modern workplace endpoints using Microsoft Intune and ensure compliance with organizational security policies.
• Implement and maintain Microsoft 365 security baselines, identity management, and access controls.
• Support Microsoft Defender for Endpoint to strengthen endpoint security and protection.
• Guide customers through Microsoft 365 governance, adoption, and implementation initiatives.
• Automate administrative tasks and repetitive processes using PowerShell scripting.
• Troubleshoot complex Microsoft 365, endpoint management, identity, and security issues.
• Support device management automation and integrations using Microsoft Graph API.
• Provide technical guidance, training, and knowledge transfer to colleagues and customers.
• Review Microsoft 365 licensing and identify opportunities for licensing optimization., * Design and implement Microsoft 365 solutions that meet customer and business requirements.
• Manage endpoint configurations, device compliance, and security policies.
• Troubleshoot complex technical issues and implement effective solutions.
• Automate administrative tasks using PowerShell and related tools.
• Guide customers through Microsoft 365 implementations, governance, and adoption.
• Explain complex technical concepts clearly to technical and non-technical stakeholders.
• Work independently while managing multiple implementation and support activities.
• Collaborate effectively with colleagues, customers, and cross-functional teams.
• Deliver technical training and prepare clear documentation for knowledge transfer.

What We Bring to the Table:

• Opportunities to design and implement Microsoft 365 solutions for diverse customer environments.
• Exposure to modern workplace technologies, endpoint management, and cloud-based administration.
• Opportunities to work with Microsoft 365 security, identity, governance, and automation solutions.
• A collaborative environment that encourages technical learning, customer engagement, and knowledge sharing.

• 4-6 years of overall IT experience, as specified in the requirement.
• Strong hands-on experience with Microsoft 365 technologies and administration.
• Expertise in Exchange Online, SharePoint Online, and Microsoft Teams.
• Proficiency in Microsoft Intune and modern endpoint management.
• Solid understanding of identity and access management (IAM) and security baselines.
• Experience with Windows PowerShell scripting and administrative automation.
• Knowledge of Microsoft Defender for Endpoint and endpoint security.
• Familiarity with Microsoft Graph API and device management automation.
• Understanding of Microsoft 365 governance and licensing optimization.
• Relevant Microsoft certifications are an added advantage.