Project Manager - Technology Deployment & Multi-Site Rollouts

We are seeking an experienced and highly organised Project Manager to lead and coordinate technology deployment activities across multiple sites. The ideal candidate will have 6-10 years of relevant project management experience, a strong technical background, and a proven track record of successfully delivering large-scale, multi-site rollouts within complex business environments.

The successful candidate will be responsible for deployment planning, site readiness, dependency management, issue resolution, supplier coordination, and stakeholder communication, ensuring that all activities are delivered efficiently, on schedule, and in line with agreed project objectives.

Working closely with store’s local technology teams and Technology Project Leads, the Project Manager will play a key role in ensuring consistent execution, effective coordination, and successful delivery across all deployment locations.

1. Key Responsibilities

Project Planning & Delivery

• Develop and maintain detailed deployment plans, milestones, schedules, and resource requirements to support successful delivery across multiple sites.

Multi-Site Rollout Management

• Coordinate and oversee technology deployment activities across multiple stores or locations, ensuring consistency and adherence to agreed timelines and standards.

Site Readiness & Deployment Coordination

• Monitor site readiness, validate prerequisites, and ensure all required technical, operational, and logistical arrangements are in place before deployment.

Dependency & Risk Management

• Identify, assess, and manage project dependencies, risks, assumptions, and constraints, implementing mitigation plans to minimise delivery impact.

Issue & Action Tracking

• Maintain project RAID logs, track issues and actions to resolution, escalate blockers promptly, and provide clear visibility of project progress.

Supplier & Third-Party Coordination

• Work closely with suppliers, implementation partners, and internal teams to coordinate activities, manage deliverables, and ensure alignment with project requirements.

Stakeholder Communication

• Establish effective communication with H&M’s local technology teams, Tech Project Leads, suppliers, and other relevant stakeholders to ensure timely updates and coordinated execution.

Progress Reporting & Governance

• Prepare regular project status reports, deployment dashboards, milestone updates, and management summaries, highlighting progress, risks, dependencies, and required decisions.

Cross-Functional Collaboration

• Facilitate collaboration between technical and business teams to ensure deployment activities are aligned with operational requirements and business priorities.

Post-Deployment Support

• Coordinate handover activities, track outstanding issues, and support the transition to business-as-usual operations following deployment.

Relevant Experience: 6-10 years of relevant experience in project management, preferably within technology deployment, infrastructure rollout, retail technology, or large-scale implementation programmes.

Multi-Site Rollout Management: Proven experience managing multi-site technology rollouts and coordinating parallel deployment activities across geographically distributed locations.

Technical Knowledge: Strong technical understanding of IT systems, infrastructure, end-user technology, or store technology environments.

Project Delivery: Demonstrable experience in deployment planning, site readiness management, dependency tracking, risk mitigation, and issue resolution.

Stakeholder Management: Excellent stakeholder management and communication skills, with the ability to work effectively across technical teams, suppliers, and business stakeholders.

Vendor Coordination: Experience coordinating third-party vendors, implementation partners, and cross-functional delivery teams.

Organisational & Analytical Skills: Strong organisational, analytical, and problem-solving skills, with the ability to manage competing priorities and tight delivery timelines.

Project Management Tools: Proficiency in project management tools and reporting applications, such as Microsoft Project, Excel, Jira, or equivalent platforms.

Professional Approach: A proactive, structured, and delivery-focused approach, with strong attention to detail and a commitment to quality.

1. Qualifications

A recognised project management qualification is required or strongly preferred, such as:

PRINCE2

APM (Association for Project Management)

PMP (Project Management Professional)

Equivalent project management certifications

Candidates with equivalent project management certifications and demonstrable practical experience will also be considered.

1. Key Success Factors

The successful candidate will demonstrate the ability to:

Deliver complex, multi-site technology deployments within agreed timelines and quality standards.

Maintain clear visibility of site readiness, deployment progress, dependencies, and risks.

Proactively identify and resolve delivery challenges before they affect critical milestones.

Build strong working relationships with local technology teams, Tech Project Leads, suppliers, and other stakeholders.

Drive accountability, effective communication, and consistent execution across all deployment locations.

1. Ideal Candidate Profile

We are looking for a hands-on, technically proficient Project Manager who combines strong project governance with practical deployment delivery experience.

The ideal candidate will be comfortable working in a fast-paced, multi-stakeholder environment, coordinating multiple workstreams, and ensuring that every deployment site is prepared, supported, and delivered successfully.