IT Manager

• Act as the primary point of contact for all IT-related matters across the business.
• Provide effective troubleshooting and technical support, ensuring issues are resolved efficiently.
• Collaborate with external IT support providers on infrastructure, cyber security, and technology projects.
• Lead initiatives to develop and improve IT systems, processes, and policies.
• Work with internal teams to establish and maintain best-practice IT standards and procedures.
• Manage hardware inventory, including procurement, deployment, maintenance, renewal, and disposal of equipment.
• Purchase, configure, and support laptops, tablets, mobile devices, and associated hardware.
• Administer and manage software licensing across a range of business applications.
• Evaluate new technologies and prepare business cases to support future investment and innovation.
• Provide regular updates to senior stakeholders on IT performance, projects, and recommendations.

Technologies:

• BIM
• Hardware
• Support
• macOS
• Microsoft 365
• Mobile
• Security
• Windows
• Office 365

• Previous experience in an IT Manager, IT Lead, Senior IT Support, or similar position.
• Strong knowledge of both Windows and MacOS environments.
• Experience supporting Windows-based server infrastructure.
• Proficiency with Microsoft 365 and Microsoft Office applications.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills with the ability to engage stakeholders at all levels.
• Experience managing third-party IT suppliers and service providers.
• Ability to manage multiple priorities and work effectively under pressure.
• Full UK driving licence.
• Desirable: Experience within a creative, architectural, engineering, consultancy, or professional services environment.
• Desirable: Knowledge of cyber security best practices and compliance standards.
• Desirable: Familiarity with BIM environments, FTP systems, ISO standards, or industry-specific technical frameworks.
• Desirable: Experience managing specialist software licensing and deployments.

We are a growing, multi-site professional services organisation working with Reed Technology to recruit an experienced IT Manager to take ownership of our internal IT function. This is a full-time, permanent role based in Greater Manchester with occasional travel to other UK offices. We offer a salary of £35,000 to £45,000 depending on experience, a minimum of 25 days annual leave plus bank holidays, flexible working arrangements, a company pension scheme, enhanced family-friendly benefits, and ongoing training, professional development, and support for professional memberships. This is an opportunity to play a pivotal role in shaping and developing our IT strategy.