Scrum Master

The Senior Scrum Master coordinates an agile development team, ensures all activities use the principles of the Scrum Framework. The Senior Scrum Master work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors., To maximize impact, Humana is transitioning to a customer centric operating model in which teams will be built and organized around the customer journey. These new teams will have clear accountability for outcomes and be empowered to design, develop and deliver experiences in support of those outcomes. We are currently in the process of standing up the Enroll and Onboard Journey

. This team will focus on impacting the customer’s journey from enrollment through their first year with Humana

In this role, you will work with a diverse team of subject matter experts, designers, data scientists, engineers and product managers to build and refine our development practices, oversee execution, and continually iterate to ensure success. You will have the opportunity to institute processes that accelerate development and improve coordination across teams.

Success in this role requires a spirit of collaboration, clear communication, and the ability to maintain a strategic focus amidst competing priorities. Ideal candidates will thrive in fast-paced, ambiguous start-up environments.

Responsibilities

Organize and facilitate Scrum ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews/Demos, and Retrospectives

Enable team to become self-organizing and self-managing to achieve goals through consistent coaching

Work with the Product Management team to develop release plans and ensure product backlogs are well-groomed, prioritized and visible to all stakeholders

Motivate teams to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)

Identify, address, and communicate project risks, dependencies, and team impediments

Assess the Scrum maturity of the team and coach the team to higher levels of maturity at a pace that is sustainable for the team

Coach a continuous improvement mindset across the organization by building and growing communities of practice

Establish and maintain strong working relationships with all stakeholders

Based on current guidance from the CDC, local and state governments, and Humana leadership related to the coronavirus (COVID-19) outbreak have extended travel restrictions until further notice. The policy will be reassessed as the situation warrants. Once these restrictions are lifted this role may require travel depending on business needs for anyone not located in Louisville, KY.

Bachelor’s degree or equivalent

5 years of technical experience

experience with the SDLC

Excellent communication skills, leadership competencies, and high level of emotional intelligence

Experience working in an Agile Scrum environment or good familiarity with the Agile methodologies

Experience leveraging ADO to manage tasks for a technical team

Experience in working in multi-team environment

Preferred Qualifications

Prior insurance operations background

Technical documentation abilities

Advanced knowledge of Agile/Scrum/Kanban development methodology

Working knowledge of Agile Project Management Tools

Scrum Master certification

Previous experience planning and managing large projects

Prior experience in the health solutions industry

Working experience with IT teams

Work at Home/Remote Requirements

Must ensure designated work area is free from distractions during work hours and virtual meetings