Cloud Specialist

Dynatrace is seeking a high-energy Cloud Native Specialist to serve as the technical vanguard for modern infrastructure environments based in New York or Boston. This is a specialized overlay role focused on the intersection of Platform Engineering, Kubernetes (K8s), and Multi-cloud strategy. You will partner with our Global Sales and Customer Success teams to help organizations navigate the complexities of “day-2” operations in containerized environments, ensuring they achieve full-stack observability across dynamic, ephemeral architectures.

Core Responsibilities

1. Cloud Native Domian Expertise:
2. Act as the technical “Subject Matter Expert” (SME) for all things Kubernetes (EKS, AKS, GKE, OpenShift) and container orchestration.
3. Demonstrate how Dynatrace provides automated, code-level visibility into microservices without manual instrumentation or sidecar overhead.
4. Advocate for OpenTelemetry (OTel) integration and explain how Dynatrace extends the value of open-source telemetry in a production-grade environment.
5. Domain Execution:
6. Lead technical discovery and high-stakes Proof of Concepts (POCs) specifically targeting “Born-in-the-Cloud” accounts or legacy enterprises undergoing digital transformation.
7. Build “Cloud-Native ROI” models, illustrating how automated observability reduces “Kubernetes Tax” (the operational overhead of managing K8s at scale).
8. Support the sales team in positioning Dynatrace against niche cloud-native tools by highlighting our AI-driven root cause analysis.
9. Platform Engineering & SRE Alignment:
10. Consult with customer Platform Teams to integrate Dynatrace into CI/CD pipelines (Jenkins, GitLab, GitHub Actions) and “GitOps” workflows (ArgoCD, Flux).
11. Design observability-as-code strategies using Terraform, Pulumi, or Crossplane.
12. Help customers implement Service Level Objectives (SLOs) and Error Budgets within their cloud-native stacks to drive SRE maturity.
13. Ecosystem Advocacy:
14. Stay at the forefront of the CNCF landscape, including Service Mesh (Istio, Linkerd), Serverless (AWS Lambda, Fargate), and eBPF technologies.
15. Conduct “Cloud Native Maturity” workshops focused on automated scaling, pod-level resource optimization, and cost-aware infrastructure management.

• Experience: 5+ years in a technical pre-sales, DevOps, or SRE role, with at least 3 years specifically focused on Kubernetes and containerized workloads.
• Technical Depth: * Certified Kubernetes Administrator (CKA) or Application Developer (CKAD) preferred.
• Deep understanding of container runtimes, ingress controllers, and service discovery.
• Hands-on experience with Service Mesh architectures and sidecar patterns.
• Cloud Mastery: Expert-level knowledge of at least one major cloud provider (AWS, Azure, or GCP), with a focus on their managed Kubernetes and Serverless offerings.
• Automation & Code: Proficiency in Terraform, Helm, and YAML. Ability to read/write code in Go, Java, or Node.js to assist with microservices troubleshooting.
• Business Acumen: Ability to explain the business impact of “MTTR” and “Deployment Frequency” to executive stakeholders.
• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Experience with eBPF-based monitoring tools.
• Familiarity with FinOps principles (matching cloud spend to container performance).
• Active participation in the CNCF community or open-source projects.

The base salary range for this role is $156,000 - $195,000. When determining your salary, we consider your experience, skills, education, and work location.

Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.

We also offer medical/dental benefits, and a company matching 401(k) plan for retirement

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You’ll get to work at the forefront of innovation with Dynatrace Intelligence-the industry’s first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what’s happening, why it matters, and what to do next- automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.