Systems Engineer 2 - Infrastructure Monitoring

The Systems Engineer 2 is responsible for design, analysis, configuration and maintenance of complex systems software solutions, based on a thorough knowledge of systems engineering and programming concepts and techniques. Systems software engineering/programming is a specialized area of software engineering/programming focused on software that operates/controls computer hardware and provides a platform for running end user applications. Includes operating systems, device drivers, utilities, and software; development tools (e.g., assemblers, compilers, etc.). The Systems Engineer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action., The Systems Engineer 2 develops and/or modifies systems software for use internally, conducts requirements gathering and analysis, writes code using lower-level assembly languages and/or higher-level languages (e.g., C) and translates/compiles into machine language for use on specific hardware, and supports software testing, deployment, and maintenance activities by correcting programming errors and coding software enhancements. Support for infrastructure monitoring and collaborate between multiple teams. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures., Will report to Lead Site Reliability Engineer, IT SCS-Operations Center

Scheduled Weekly Hours

40

2 or more years as a Systems Engineer designing, implementing, and maintaining monitoring solutions for a large scale network and compute environment.

2 or more years experience with enterprise IT monitoring tools such at MicroFocus, Dynatrace, Splunk, Service Now, etc.

Strong understanding of event drivers such as SNMP, syslog, Webhooks and API driven events.

Working knowledge of network fundamentals such as TCP/IP and UDP protocols, IP routing and subnetting.

Working knowledge IT service fundamentals such as DNS, AD, LDAP, Kerberos and load-balancing.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Bachelor’s Degree in a Technical Field

Cloud based monitoring methods, policies, and tagging schemas

Windows and/or Linux based server administration

Event and incident automation (self-healing, runbook automation, etc.)