Systems Administration support for UNIX Server systems

Monitor and maintain the stability of every system/resource in the UNIX server environment. Address customer support issues with problem determination/analysis and resolution

Experience in supporting one or more of the following operating systems: Hewlett Packard HPUX, Sun Solaris, IBM AIX and VMWare ESX Server.

Experience in basic UNIX systems administration including the ability to analyze basic performance problems; knowledge of UNIX networking concepts, system problem determination procedures including running diagnostics, analyzing error logs, and carrying out dumps on the system; recovery procedures for various types of boot and disk failures; disk management; identifying system bottlenecks and suggesting corrective action; and configuration auditing and examining security elements.

More specifically, this includes

• Performing system startup and shutdown

• Using the available system management tools (both console and Web-based System Management)

• Configuring devices

• Managing print queues

• Managing physical and logical volumes

• Managing file systems management

• Managing paging space on disk

• Creating and managing user and group accounts

• Performing and restoring system backups

• Using administration subsystems, including cron, to schedule system tasks and security to implement customized access of files and directories

Experience in a highly-complex, large-scale IBM Systems390 mainframe environment, specifically with expertise in MVS/zOS/zVM operations, including Job Entry Subsystem (JES), Job Control Language (JCL) (a working knowledge, i.e. the ability to diagnose and resolve difficult problems due to incorrect JCL coding techniques). The staff member will use a Windows-based personal computer workstation using such tools as Microsoft Outlook, Microsoft Office, Internet Explorer, terminal emulators, ARS Remedy, etc, as well as have a demonstrated ability to be trained to use new software and hardware as the data center’s workload changes.

Experience in a highly-complex, large-scale IBM Systems390 mainframe environment using such subsystems as Control/M/D/R, CICS, SMS, Sysplex, Datacom, DB2, Oracle, Model204, ADABAS, IDMS, Focus, SNA, TCP/IP, VTAM, MQSeries, performance monitoring tools such as Omegamon/Mainview, Tivoli, Formula, RMF-Mon, and Netview and automation tools such as MLINKS, Enterprise Control Station, and Control/O in an Operations Control Center context.

Perform in a customer call center environment and monitor and maintain the stability of every system/resource in the Operations Command Center (OCC) mainframe environment using performance/workload monitoring tools such as Formula, Tivoli, BMC Mainview, and Control/M Enterprise Manager. Work within an IBM compatible mainframe operating system and environment to support customer processing, applications, and configurations.

Experience in one or more of the following mainframe desirable-but-not-essential skills - Tape Management System, Mainframe Hardware (DASD, Controllers, Virtual Tape Subsystems, and tape silos) in an Operations Control Center context.