Technician - Identity and Access Management (IAM)

We now have the opportunity for a IAM TECHNICIAN to join our Technology Department., * Automation & Optimization - Streamline workflows and reduce MTTR through PowerShell, Power Automate, and proactive monitoring of identity health and access activities.

• Documentation & Reporting - Produce audit-ready runbooks, SOPs, and technical guides; build actionable Power BI dashboards to support audits and compliance.
• Collaboration & Governance - Partner with IT teams to accelerate issue resolution, uphold security KPIs, flag risks early, and propose data-driven remediation plans.

This role requires on-site availability and rotating shifts.

• Experience: At least 1 year of experience with IAM tools or products, and identity and access management services or projects, including certificate management
• Technical Skills: Proficiency in Microsoft 365, Azure AD, Entra ID, PowerShell, and common enterprise software applications, including ticketing systems (such as Jira, Remedy).
• Languages: Fluent in Spanish and English (written and spoken)

Soft skills & Mindset

• Strong ownership mindset: proactive, reliable, and able to deliver high-quality work under changing priorities.
• Clear communication: able to collaborate effectively with both technical and business stakeholders.
• Critical thinking & adaptability: analytical, solution-oriented, and comfortable navigating complex problems in dynamic environments.

At Verisure, we do something amazing every day. By protecting what matters most, we change lives for the better. We are the global leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution., At Verisure, we are committed to building a diverse and inclusive workplace. We believe that collaboration, trust, and different perspectives make us stronger.