Group IT Manager

We are seeking an experienced IT Manager to lead a small technical team and oversee IT infrastructure, systems and support services across a multi-site organisation. This is a permanent role paying up to £63,500 plus company car, with hybrid working after successful completion of probation.

This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency., * Lead, mentor and develop the internal IT team, promoting accountability and continuous improvement.

• Oversee IT support, service desk operations and service level agreements.
• Manage IT infrastructure, including servers, networks, applications, devices and communications.
• Plan and deliver IT projects, managing resources, budgets, suppliers and timescales.
• Support IT strategy, technology improvements and business transformation initiatives.
• Maintain cyber security, data protection, system updates and IT governance.
• Develop and test business continuity and disaster recovery arrangements.
• Provide hands-on technical support and troubleshooting when required

• Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, Azure/Entra ID, Active Directory, SharePoint Online and SQL Server.
• Good understanding of networking, storage, virtualisation and remote desktop technologies.
• Knowledge of cyber security, GDPR and IT governance.
• Proven IT project management and service delivery experience.
• Strong leadership, communication, organisational and problem-solving skills.
• A proactive, hands-on approach with a focus on ownership and continuous improvement.