Cloud Infrastructure Engineer

We are looking for an Infrastructure Engineer to join the IBM Watson Media Infrastructure team and help us maintain and improve the key aspects of our leading SaaS video streaming platform.

As an Infrastructure Engineer at IBM Watson Media, you will maintain and continuously develop the infrastructure which contains thousands of machines and services in 30 data centres, petabytes of video data, and serves millions of viewers and broadcasters all over the world. The infrastructure workload is spread across multi-cloud providers, consisting of virtual machines, bare-metal servers, and Kubernetes clusters, the latter amounting to 30% and growing.

We strongly believe in automation to allow our engineer focus on the most critical and impactful work. We expect everyone in the team to continuously look for ideas to continuously improve our tools and methods to make our systems to be more robust, scalable, and easier to maintain.

Your Role and Responsibilities

• Designing, developing, and maintaining IBM’s video streaming solutions infrastructure and cooperating with the related development teams
• Evaluating open-source projects, applications, and solutions, adopting them into the current infrastructure
• Provide on-call duty for the supported systems.
• Design, build and implement solutions through DevOps methodologies.
• Continuously improving the systems monitoring
• Develop and deploy changes via infrastructure as code.
• Collaborating in cross-team projects
• As part of the team, you will provide code reviews to the other team members.
• Modernize legacy systems to container-based solutions.
• Ensure to comply with the industry standards and regulations.

• Keep yourself up-to-date and improve yourself continuously
• Being social and a team player
• Being able to work independently, making decisions and discussing them with the team
• Having at least 2-3 years of infrastructure or DevOps experience
• Reading and writing in English
• Aware of Cloud-Based services and solutions (eg. IBM Cloud, AWS)
• Proficient in at least one Linux distribution system administration (Ubuntu preferred)
• Possessing a DevOps mindset: you feel responsible for both the operation and the code developed by the team

Preferred Technical And Professional Expertise

• We embrace T-shaped engineering skills. The more these apply to you, the better.
• Working experience with configuration management systems (eg. Chef, Ansible) and infrastructure as code systems (eg. Terraform, CloudFormation)
• Experience with Docker and container orchestration solutions (eg. Kubernetes) and Helm
• Familiar with at least one of the following languages: Python, Go, Ruby, Bash
• Being familiar with some of the following Hashicorp products (eg. Terraform, Consul, Vault)
• Understanding and using Continuous Integration (CI) systems (eg. Jenkins, Gitlab CI)
• Experience in managing high availability (eg. Keepalived, ALB, Elastic IP, DNS Load Balancer)
• Experience in monitoring systems (eg. Prometheus, Nagios/Icinga)
• Familiar with some of these: Apache, Nginx, HAProxy, Varnish, MySQL/RDS, RabbitMQ, LDAP, OpenVPN
• Experience with CDN providers (eg. Akamai, Fastly)
• Network knowledge and experience (eg. L2/L3, CIDR, ARP, 802.1q, IPtables, Calico, FRRouting)
• Understand how the SSL certificates work (eg. RSA, X.509, CA, OCSP, Let’s Encrypt)
• Being able to troubleshoot problems in unfamiliar environments
• Technical documentation writing skills

IBM Watson Media is the leading Live Video Streaming, AI and Video Hosting Solution for businesses. Our comprehensive video streaming platform is built for scale and reliability, to optimize video quality and workflow, and powered by IBM Watson AI for video search and automated closed captioning. Our products are used by thousands of enterprises, service providers, educators, and media companies worldwide from startups to Fortune 500 companies like Salesforce, Pinterest, SONY, Mazda, Herman Miller and Roland. With our help, they create large scale live streams, host video entertainment venues with pay-per-view access for subscribers, conduct video marketing activities like product launches or webinars, stream executive townhalls and trainings and create powerful virtual and hybrid events.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.