Solutions Engineer - eCommerce Fulfillment

Solutions Design & Business Development

• Design scalable eCommerce fulfillment solutions, including warehouse layouts, workflows, storage strategies, and value-added services.
• Analyze customer data, including order profiles, SKU velocity, channel mix, seasonality, and return trends, to develop tailored operational solutions.
• Develop labor models, operational cost estimates, and pricing support for customer proposals.
• Create process flow diagrams, warehouse profiles, and technical documentation.
• Support customer presentations, solution workshops, and proposal development.
• Ensure solutions align with customer requirements and company operational standards.

Request for Proposal (RFP) Support

• Analyze operational data to support solution design and pricing.
• Develop conceptual warehouse layouts using AutoCAD.
• Prepare order flow analysis, inventory profiling, equipment recommendations, and budget estimates.
• Support the RFP process from qualification through contract award.

Operational Engineering & Continuous Improvement

• Evaluate fulfillment operations and identify opportunities to improve productivity, accuracy, capacity, and service levels.
• Develop engineered labor standards, slotting strategies, and warehouse optimization initiatives.
• Support Lean continuous improvement projects and engineering best practices.

Automation & Technology

• Design and evaluate automation solutions, including AMRs, robotic picking, parcel sortation, put walls, and packaging automation.
• Develop business cases, ROI, and Total Cost of Ownership (TCO) analyses.
• Support vendor evaluations, procurement activities, and implementation of approved automation projects.

Collaboration

• Partner with Commercial, Operations, IT, customers, and vendors to develop and implement engineered solutions.
• Collaborate with the Solutions Engineering team to standardize engineering methodologies and share best practices., * Provide engineering support for eCommerce Contract Logistics opportunities.
• Design innovative fulfillment and automation solutions that improve operational performance.
• Deliver technically sound and commercially competitive customer solutions.
• Support implementation of new customer start-ups and operational improvement initiatives.
• Build strong relationships with customers and internal stakeholders.

• Bachelor’s degree in engineering, Supply Chain, Logistics, Business, or a related field.
• 5+ years of experience in industrial engineering, warehouse design, fulfillment operations, or Contract Logistics.
• Experience supporting eCommerce or direct-to-consumer (DTC) fulfillment operations.
• Experience designing warehouse layouts, labor models, and fulfillment workflows.
• Proficiency with AutoCAD and Microsoft Excel, PowerPoint, and Visio.
• Working knowledge of Warehouse Management Systems (WMS), Order Management Systems (OMS), warehouse automation technologies, and parcel fulfillment operations.
• Experience developing ROI, TCO, and operational business cases., * Lean Six Sigma Green Belt (or equivalent).
• Experience with warehouse simulation or modeling software.
• Experience with reverse logistics, subscription fulfillment, personalization, or kitting operations.
• Knowledge of SQL, Power BI, and SmartSheet.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to work on a computer using standard office equipment.
• Ability to use audio/visual presentation equipment.

WHY SHOULD YOU WORK FOR CRANE?

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.