System Administrator

• Support enterprise cloud and SaaS operations by onboarding and administering SaaS platforms, managing identity and access controls, and performing routine system troubleshooting.
• Apply foundational knowledge of AWS services and cloud administration to maintain secure, reliable system environments.
• Support authentication and authorization integrations, including SAML and OIDC, to ensure seamless user access across applications.
• Troubleshoot web based applications, monitor system performance, and assist in maintaining system documentation, security compliance, and operational continuity.
• Collaborate with cross functional teams to resolve issues and enhance system reliability.

• HS diploma or GED
• 6 or more years of system administration experience required
• 2-4 years of experience with onboarding SaaS systems
• 2-4 years of experience with Identity and Access Management
• 2-4 years of experience with SAML tracer, SAML decoder, SAML or OIDC tokens, and SSO certificates
• 2-4 years of experience with AWS cloud management and administration
• 2-4 years of experience with AWS services (EC2, RDS, CloudWatch, CloudFormation, SNS, Route 53, Backup, etc.)
• 2+ years of experience troubleshooting web based application issues
• Knowledge of network fundamentals, including DNS, subnetting, firewalls, IP addressing, or CIDR
• Ability to obtain Public Trust clearance or other applicable security clearance.

Preferred Qualifications:

• Experience with SaaS products supporting:

• Document Management

• Electronic Common Technical Document (eCTD) Management Systems

• Quality Management Systems

• Clinical Data Systems

• Trial Master File Systems

• Electronic Lab Notebooks

• Specimen Management Systems
• Experience with scripting and automation
• Experience with security vulnerability remediation
• Knowledge of Computer Systems Validation principles (IQ, OQ, PQ)
• AWS Certification

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.