Test Center Administrator - Sacramento, CA
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Role details
Tech stack
Job description
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment
- Check in testing candidates, verify identification, and explain the exam process
- Proctor / invigilate candidates while testing
- Troubleshoot with internal departments to fix technical issues
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
- Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:15 am and 10:00 pm, and about 3 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 15 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Requirements
? High school diploma or equivalent is required.
? Minimum of 1 year customer service experience is preferred.
? Experience proctoring or invigilating exams is highly preferred.
? Must be flexible in work hours and days.
? Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
? Must be able to sit for long periods of time and also escort candidates to and from testing room.
? Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
? Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Benefits & conditions
Please note this is a temporary position that will go through the end of March 2027
otherwise, delete this line/section:
Starting pay is $19.00 per hour + eligible for accrued paid sick time.
Learn more at https://pearsonbenefitsus.com/new-employees/.
About the company
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are. To learn more: We are Pearson.
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