Juniper Resident Network Consultant

We are seeking an experienced Resident Network Consultant to provide post-sales support for Juniper networking solutions within a mission-critical Department of Defense environment. This highly technical role serves as a trusted advisor and subject matter expert responsible for supporting, troubleshooting, validating, and optimizing Juniper infrastructure while ensuring maximum network availability and performance.

The ideal candidate will possess deep experience supporting large-scale service provider or enterprise networks, strong routing and switching expertise, and hands-on knowledge of Juniper platforms including SSR, MX, EX, and SRX.

Key Responsibilities

• Serve as the primary Subject Matter Expert (SME) for Juniper products and technologies within the customer environment.
• Develop a thorough understanding of the customer’s network architecture, operational processes, and organizational structure.
• Support network availability, reliability, and operational excellence across production environments.
• Perform testing of new network designs, features, and functionality in lab environments and develop implementation plans for production deployment.
• Validate software patches and operating system updates prior to production implementation.
• Troubleshoot complex network and hardware issues and manage JTAC cases through resolution.
• Produce regular status reports covering network health, projects, operational issues, and recommendations.
• Conduct customer workshops to gather network requirements and support future network deployments.
• Train customer personnel on the configuration, operation, and best practices of Juniper solutions.
• Collaborate with other Resident Engineers and network specialists to share knowledge and reduce operational risk during major upgrades and network changes.
• Develop broader technical expertise across additional technologies within the customer environment.
• Participate in after-hours support, maintenance activities, and on-call rotations as needed.

Active DoD Top Secret Clearance.

• Minimum of 5 years of experience implementing and supporting networking solutions within Internet
• Service Provider (ISP), Service Provider, or large-scale enterprise environments.
• Experience supporting mission-critical network infrastructures.
• Strong interpersonal and customer-facing communication skills.
• Ability to work independently while effectively collaborating within a technical team.
• Hands-on experience with Juniper networking products and technologies.
• Experience installing, configuring, troubleshooting, and supporting routers, switches, and firewalls.
• Strong familiarity with network management tools, monitoring platforms, and protocol analyzers., 5+ years supporting large-scale service provider networks.
• Experience with network automation and scripting technologies.
• Expert-level networking certifications are highly desired, including: JNCIP, JNCIE, CCNP, CCIE.