Senior API Management Engineer

In this role, you’ll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. Be part of a dynamic environment where your expertise in API management and cloud operations will drive significant enhancements in the efficiency and effectiveness of our customers’ operations. As a Senior API Management Engineer on our team, you will play a pivotal role in the enterprise deployment of an enterprise API gateway, ensuring optimal performance, reliability, and advancement of our services., Lead the deployment, configuration, and management of the API gateway solution in an enterprise environment. Ensure high availability, performance, and scalability of API infrastructure. Provide expert-level technical support to customers, resolving complex issues related to API management and cloud infrastructure. Collaborate closely with engineering teams to enhance API consumption and integration across various applications. Monitor and optimize API performance, identifying and addressing potential scalability and reliability issues. Develop and maintain comprehensive documentation and best practices for API management and support. Drive continuous improvement initiatives in API strategies and cloud operations.

Bachelor’s Degree in IT, Computer Science, or a related technical discipline. 7+ years of experience in IT, with a strong emphasis on API management, cloud operations, and customer support. Proven experience in deploying and managing Kong Enterprise API gateway or similar platforms. Required Skills: In-depth knowledge of enterprise API gateway solution preferably Kong and its integration in cloud environments. Expertise in AWS cloud services and infrastructure management. Advanced troubleshooting and problem-solving skills, particularly in API and cloud contexts. Strong familiarity with Linux distributions (e.g., RedHat, CentOS). Proficiency in DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus). Exceptional communication and collaboration skills, with the ability to lead and mentor junior team members.