Integration Manager

As an Integration Manager , you will be responsible for managing and facilitating payroll data integrations for clients of The Principal and its affiliated payroll partners. The position requires strong communication skills to engage both stakeholders, while also providing proactive client support, mentoring, and promoting payroll integration solutions across various channels.

• Lead the design and implementation of new EDI integrations between Principal’s recordkeeping systems and client payroll providers, enabling full-cycle (360°) data exchange. Apply client service and change management standards to ensure smooth, secure conversions. Configure outbound FTP connections and handle diverse inbound file formats including Fixed and CSV formats.
• Support ongoing 401(k) 360 integration projects by configuring inbound and outbound FTP connections and resolving daily system errors. Conduct root-cause analysis and coordinate with internal teams and external payroll providers to ensure data integrity. Maintain expertise across all supported file formats.
• Drive proactive communication with clients and internal stakeholders to promote payroll integration solutions. Assist with mentoring new team members and internal partners to build organizational knowledge and adoption. Represent the Integration Team in client and vendor meetings concerning the integration of the payroll file.
• Contribute to cross-functional initiatives, process improvements, and other job-related tasks as assigned. Support strategic projects that enhance integration capabilities and client experience., * Manage ongoing payroll integration maintenance requests and ensure timely resolution.
• Demonstrate advanced proficiency in payroll integration setup and configuration.
• Lead the integration and onboarding of new payroll providers.
• Perform quality assurance reviews to ensure payroll integrations are accurate and functioning as expected.
• Mentor and support new team members as they develop payroll integration knowledge and expertise

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!, This role offers hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA and Charlotte, NC). You’ll work with your leader to figure out which option may align best based on several factors.

• 2+ years of related work experience
• High school diploma or equivalent experience required
• Excellent verbal and written communication, human relations, organizational, problem solving, time management, customer service and negotiation skills
• Must possess good understanding of current electronic reporting capabilities and procedures
• Advanced PC skills required
• Working knowledge of spreadsheets, databases, computer hardware and Internet necessary
• Demonstrated competency & proficiency with advanced data manipulation & analysis with Microsoft Excel or other similar tools
• Essential/basic functions include the parsing of data and formatting into specific system-required formats, utilizing tools within Excel such as the Text To Columns Wizard, Pivot tables, formulas/functions such as VLOOKUPs, as well as custom macros and other proprietary utilities
• A good understanding of related accounting and record-keeping processes preferred
• Knowledge of retirement plans and products required
• Balance working independently with working in a team environment
• Must be able to maintain confidentiality, * 4+ years of related work experience
• Bachelor’s degree or equivalent experience required

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$22.93 - $48.46 / hour

Salary Details

The following locations are examples of market-specific salary ranges across different geographies.

• Dubuque, IA / Wichita, KS / Grand Island, NE
• Integration Manager: $22.93 - $28.72 / hr
• Sr. Integration Manager: $26.83 - $36.35 / hr
• Des Moines, IA / Louisville, KY / Green Bay, WI
• Integration Manager: $24.21 - $30.43 / hr
• Sr. Integration Manager: $28.32 - $38.37 / hr
• St. Louis, MO / Pittsburgh, PA / Charlotte, NC
• Integration Manager: $25.48 - $32.13 / hr
• Sr. Integration Manager: $29.81 - $40.38 / hr
• Denver, CO / Houston, TX / Chicago, IL / Minneapolis-St. Paul, MN
• Integration Manager: $28.03 - $35.55 / hr
• Sr. Integration Manager: $32.79 - $44.42 / hr
• Seattle, WA / Los Angeles, CA / New York City, NY
• Integration Manager: $30.58 - $38.96 / hr
• Sr. Integration Manager: $35.77 - $48.46 / hr

Time Off Program

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.

Nonimmigrant Workers (https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers) and Green Card for Employment-Based Immigrants (https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants), At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site (https://www.principal.com/about-us/careers) to learn more about our purpose, values and benefits.