Executive Director Global Business Planning Make Up Cluster

This role serves as a liaison among business and functional partners to effectively generate, validate, analyze, and communicate data insights. This position collaborates with internal and external resources to recommend and implement solutions that will enable the business to achieve its goals at scale. This role will support key strategic projects centered on optimizing the online supply chain ? across planning, fulfillment, and post?purchase ? by leveraging data to inform actions alongside high judgement.

The role will have special emphasis on reoccurring reporting and monitoring of priority KPIs that inform the health of the business. As needed, this role will also work closely with the Online and Supply Chain Finance communities on analysis of 3PL performance, metrics, and settlements. It requires a proven track record of establishing and supporting implementation of strategic direction on priority projects based on insights generated from the data analysis.

This role will also support scaling best practices across Brands and and implementing the strategy of the Make Up category by providing data on our performance., Performance Framework Design

• Identify and align key performance indicators (KPIs) to measure performance and execution across all elements of online supply chain (e.g., planning, fulfillment, post?purchase, etc.)
• Benchmark KPIs across brands & functional areas, build mechanisms to quickly identify data trends and improvement opportunities, and make recommendations for how to action the insights with scale across the portfolio
• Build and vet methodology to capture critical, consumer?facing 3PL/internal fulfillment metrics that are accurate and allow the business to better evaluate its performance on an ongoing basis

Data Visualization

• Partner with functional stakeholders to design and develop a KPI reporting dashboard that can be manipulated as needed to draw insights, both at scale and with a narrow focus, based on the needs of the business
• Systematically measure and report of identified KPIs and leverage in cross?functional business reviews (e.g., Weekly Online Business Review, Monthly NA Supply Chain Performance Review, Monthly Global Supply Chain Business Review, etc.)
• Build reporting as a storytelling tool allowing stakeholders to digest insights quickly and drive immediate action
• Build actionable insights view for priority/special projects based on data analysis performed

Ongoing Reporting & Analysis

• Generate and present recent and trended data insights to relevant stakeholders on an ongoing basis to help motivate and influence actions for continuous improvement opportunities
• Leverage data insights to inform recommendations on how to evolve back?office capabilities that better support the high?touch execution of customer orders
• Support priority initiatives with data insights that will inform and validate subsequent action plans
• Serve as the go?to for all stakeholder queries (e.g., Fulfillment, Planning, Customer Care, Digital Experience & Technology, brand Commercial teams, etc.) and leverage feedback to enrich existing reporting and analytics
• Identify and measure cost savings opportunities to drive NOP/free cash flow claw?back across all elements of online supply chain
• Support ongoing oversight and analysis of 3PL settlement report in partnership with SC/Online Finance teams
• Build robust KPI dashboard specific to peak/high?traffic shopping moments to identify immediate areas of opportunity to drive productivity, streamline operations and drive best?in?class customer experience

• Bachelor’s Degree required 10+ years relevent experience required
• Strong knowledge of brand strategies, consumer packaging and inventory requirements, applying a solid understanding of Supply Chain processes, reducing operating expenses and meeting KPI’s in a fast paced, high growth company
• Ability to drive business results on a global scale, applying a deep knowledge of regional relevance and market requirements
• Ability to develop and manage resources by creating budgets, developing management control systems and monitoring operational spending
• Deep knowledge of the consumer package industry and beauty competitive landscape, and distribution channel management
• Understanding of regional/market regulatory requirements for the industry to ensure all end?to?end supply needs are compliant
• Ability to build consensus and alignment between Demand Planning and Supply Chain requirements to ensure speed to market
• Strong communications skills to clearly articulate Brand needs to Supply Chain, and Supply Chain needs/capabilities to Brands
• Able to manage multiple and complex priorities across geographies, using an innovative approach to resolve issues
• Solid financial acumen to understand drivers of profitability and set priorities to manage cost and optimize value
• Recognized collaboration and teamwork skills and ability to build strong relationships across the Brand, Regional and Functional teams
• Proven leadership skills to hire. develop and retain top talent within supply chain
• Track record of improving lead times, quality and deliverables
• Playing a strategic role with the executive team to provide operational strategies for continuous growth and process improvement methods