Digital Adoption Specialist

Digital Adoption Specialist - Remote (PST) Are you passionate about empowering healthcare partners through intuitive digital tools? We have partnered with a premier dental benefits leader to welcome a Digital Adoption Specialist to their forward-thinking team. In this business-facing role (70% business / 30% technical), you will champion digital enablement, guide change management, and deliver engaging educational experiences for providers.

How You Will Make an Impact

• Drive User Enablement: Accelerate provider portal adoption by creating interactive webinars, clear user guides, and tailored communications.
• Guide Change Initiatives: Coordinate outreach campaigns, define user requirements, and craft test scenarios for system enhancements.
• Analyze Adoption Trends: Evaluate engagement metrics to identify workflow enhancements and present data-backed recommendations to leadership.
• Cultivate Key Relationships: Serve as a trusted bridge between external healthcare providers and internal technical teams.

What You Bring

• 3+ years of experience in digital adoption, business analysis, or change enablement.
• Demonstrated skill in developing training materials, user guides, and stakeholder presentations.
• Proficiency with MS Office (Word, Excel, PowerPoint) and Google Workspace.
• Proven independence in coordinating outreach activities and managing project milestones.
• Bachelor’s degree or equivalent practical experience.

Preferred Strengths

• Familiarity with Tableau, Adobe/Google Analytics, or Visio process mapping.
• Background in healthcare benefits, claims, or eligibility systems..

Ready to Shape Healthcare Innovation? Apply today for this Digital Adoption Specialist role and take the next meaningful step in your career!

salary: $35 - $39 per hour shift: First work hours: 8 AM - 5 PM education: Bachelors

Responsibilities

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Skills

• Digital Adoption Specialist
• Digital Adoption
• Change Management
• Business Analyst
• Provider Outreach
• Training Delivery
• Process Mapping
• Tableau
• User Enablement
• MS Office
• Google Analytics
• Visio process mapping

• Google Workspace Qualifications

• Years of experience: 3 years
• Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. , .

• Digital Adoption Specialist
• Digital Adoption
• Change Management
• Business Analyst
• Provider Outreach
• Training Delivery
• Process Mapping
• Tableau
• User Enablement
• MS Office
• Google Analytics
• Visio process mapping
• Google Workspace

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