Epic Support Analyst III, EpicCare Inpatient ClinDoc

*REQUIRES IN OFFICE 2 DAYS PER WEEK IN SACRAMENTO

Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues.

Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor’s degree in Computer Science, Information Technology, or related field

CERTIFICATION & LICENSURE

• Epic certification required upon hire, * 3 years recent relevant experience, * Is a proven expert in architecture, design, development, and ongoing support to the Epic application.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.