Systems Integration Advisor

NTT America, Inc.
Frisco, TX, United States
9 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Health Informatics Configuration Management Information Systems Databases Data Integrity Database Queries Dicom Disaster Recovery Image Management Imaging Technology Windows Servers Systems Integration
+7 more
Image Acquisition EHR Systems System Availability Information Technology Health Level Seven International Data Management User Accounts

Job description

We are seeking an experienced DR Systems PACS Administrator/Specialist to manage, support, and enhance our radiology imaging environment. The ideal candidate will possess hands-on expertise with DR Systems Unity RIS/PACS , including the Catapult Technologist Workstation , and demonstrate strong knowledge of radiology workflows, DICOM, HL7 integrations, and imaging infrastructure. The role is responsible for maintaining system performance, supporting end users, troubleshooting issues, and ensuring seamless imaging operations across the enterprise. DR Systems historically included Catapult for technologists, Dominator for radiologists, and Web Ambassador for referring physicians within its integrated RIS/PACS platform. [dotmed.com] (https://www.dotmed.com/virtual-trade-show/category/PACS-_-DR-_-CR-_-Digital/PACS_RIS/Models/Dr-Systems/Dr-Systems-Pacs/7970) , [handwiki.org] (https://handwiki.org/wiki/Medicine:DR_Systems), PACS Administration & Support

  • Administer and maintain DR Systems Unity RIS/PACS environment.
  • Configure and support Catapult Technologist Workstations used for patient and exam workflow management.
  • Monitor PACS performance, storage utilization, image transmission, and system availability.
  • Manage user accounts, permissions, workflow settings, and access controls.
  • Perform system upgrades, patches, and routine maintenance activities.

Catapult Workflow Management

  • Support radiology technologists utilizing the Catapult workstation for exam scheduling, image acquisition workflows, modality worklists, and exam completion processes.
  • Troubleshoot Catapult workflow issues impacting image routing, patient demographics, and exam reconciliation.
  • Optimize technologist workflows to improve operational efficiency and image management.
  • Coordinate with radiologists and imaging staff to ensure accurate study processing and distribution. Catapult serves as the technologist-facing workflow component within the DR Systems ecosystem. [dotmed.com] (https://www.dotmed.com/virtual-trade-show/category/PACS-_-DR-_-CR-_-Digital/PACS_RIS/Models/Dr-Systems/Dr-Systems-Pacs/7970)

Integration & Imaging Systems

  • Support DICOM connectivity between imaging modalities and PACS.
  • Manage and troubleshoot HL7 interfaces with RIS, HIS, EMR/EHR systems.
  • Configure modality worklists and image routing rules.
  • Ensure data integrity across integrated healthcare systems.

Incident Management

  • Provide Level 2/Level 3 support for PACS, Catapult, and workflow-related issues.
  • Diagnose and resolve image availability, transmission, and workstation problems.
  • Partner with vendors and clinical teams to resolve critical incidents.

Infrastructure & Data Management

  • Monitor archive systems, storage platforms, and backup processes.
  • Support disaster recovery and business continuity planning.
  • Work with network, server, and database teams to maintain high availability.

Documentation & Compliance

  • Maintain configuration documentation, SOPs, and support runbooks.
  • Ensure compliance with healthcare security, privacy, and regulatory requirements.
  • Participate in audits, validations, and system performance reviews.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Healthcare Informatics, or related discipline.
  • 3+ years of healthcare IT experience supporting PACS environments.
  • Hands-on experience with DR Systems Unity RIS/PACS .
  • Experience supporting Catapult Technologist Workstations .
  • Strong knowledge of:
  • DICOM
  • HL7
  • RIS/PACS workflows
  • Medical imaging operations
  • Modality worklists
  • Experience with Windows Server administration and system troubleshooting.
  • Strong analytical and problem-solving skills.

Required Technical Skills

  • DR Systems Unity RIS/PACS Administration
  • Catapult Technologist Workstation Support
  • DICOM Configuration & Troubleshooting
  • HL7 Interface Support
  • RIS/PACS Integration
  • Modality Worklist Management
  • Windows Server Administration
  • SQL Querying & Database Support
  • Storage & Archive Management

About the company

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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