Senior UX Designer

We’re looking for a Senior UX Designer to join a fast-paced, Agile delivery squad, creating

intuitive digital banking experiences across web and mobile.

This is a hands-on, client-facing role combining strong UX design expertise with a consultative

approach. You’ll work directly with stakeholders to understand their goals, guide design

decisions, and balance user needs with business priorities and technical feasibility.

You’ll partner closely with Business Analysts, Solution Architects, Developers, and Project

Managers to deliver high-quality, implementable experiences from discovery to launch.

A key part of your role is helping clients make informed decisions while maximising the client’s

out-of-the-box platform capabilities, design system components, and established banking

journeys. You’ll know when to reuse existing patterns, when to adapt them, and how to explain

the value and implications of each approach.

We’re looking for someone who can confidently lead conversations, constructively challenge

assumptions, and maintain design quality while working within delivery constraints and changing

priorities.

Requirements

What You’ll Do

Lead discovery sessions and design workshops with client stakeholders to understand

business goals, user needs, and functional requirements

Advise clients on UX best practices and banking journeys, framing recommendations around

usability, business value, and implementation effort

Present design concepts and recommendations clearly, explaining the reasoning behind your

decisions and guiding stakeholder alignment

Create user journeys, flowcharts, information architecture, wireframes, and interactive Figma

prototypes for web and mobile banking experiences

Translate complex banking requirements into clear, intuitive, and implementable user

interfaces

Use the client’s design system, UI kits, and baseline banking journeys to maintain

consistency and support efficient delivery

Prioritise reusable components and out-of-the-box capabilities, identifying where extensions

or customisation are justified

Maintain organised Figma files, reusable components, and clear design documentation

Collaborate with Business Analysts to clarify functional specifications, user scenarios, and

acceptance criteria

Align with Solution Architects on platform capabilities, technical constraints, and

dependencies

Partner with Front-End Developers to ensure designs are feasible and implemented

accurately

Participate in backlog refinement, sprint planning, and design reviews within an Agile/Scrum

delivery framework

Prepare detailed design handoffs covering layouts, responsive behaviour, interaction states,

and relevant edge cases

Support developers throughout implementation, resolving design questions and agreeing

practical solutions

Conduct design QA to ensure delivered experiences meet the intended usability, visual, and

interaction standards

Manage competing priorities and incorporate feedback while maintaining design quality and

meeting delivery milestones

Have proven experience delivering complex digital products in a Senior UX Designer role

Have a strong portfolio demonstrating your UX process, design decisions, and delivered work

Are experienced in user journey mapping, information architecture, interaction design,

wireframing, and prototyping

Are highly proficient in Figma, including variables, nested components, auto layout, and

interactive prototyping

Have strong experience working with and extending design systems while prioritising

consistency and component reuse

Can create detailed, implementation-ready designs for responsive web and mobile

experiences

Have experience leading discovery sessions, facilitating workshops, and presenting

recommendations directly to client stakeholders

Can constructively challenge client assumptions and explain the “why” behind your design

decisions

Understand how to balance user needs, business goals, and technical feasibility

Are comfortable designing within existing platform capabilities and making informed

trade-offs between standard components and custom solutions

Have worked within Agile/Scrum delivery teams alongside Business Analysts, Solution

Architects, Developers, and Project Managers

Are comfortable using Jira and Confluence for delivery coordination and documentation

Have a solid conceptual understanding of HTML/CSS, responsive breakpoints, and

component lifecycles to communicate effectively with technical teams

Have experience preparing developer handoffs and conducting design QA during

implementation

Communicate clearly with both business stakeholders and technical teams

Are adaptable, organised, and comfortable managing shifting requirements and tight delivery

timelines

Take ownership of your work and follow through from initial discovery to implementation

Ideally, have experience in financial services or FinTech, particularly retail or corporate digital

banking

Ideally, have worked on banking journeys such as customer onboarding, payments, card

management, or account dashboards

Ideally, have experience in a consultancy or client-facing design delivery environment