Systems Support Engineer

• Provide front-line support for Microsoft applications including O365 Admin, Exchange Online, Azure AD, and Azure VPN.
• Deliver day-to-day troubleshooting and user support across Zoho applications, primarily Zoho CRM.
• Maintain and configure CRM workflows, dashboards, and automations in Zoho CRM.
• Support onboarding and offboarding processes including user account setup and permissions.
• Assist with general administration of SaaS tools used across the business.
• Liaise with the broader technical team to resolve escalations and implement system improvements.

The successful candidate will want to learn & grow within their career and have an ambition to take on more technical, coding & development projects in the future. If you have experience in front line support, Mircosoft365. Zoho (or Hubspot, Salesforce or Dynamics) & a desire to do more please don’t hesitate to apply for more details.

The successful candidate must be flexible to be in Northampton 2/3 days a week until April 2027 when the London office opens. Skills

• AWS & Azure Cloud
• AWS & Azure Cloud Architecture
• Azure Active Directory
• Azure AD Conditional Access
• Azure and AWS Cloud Platforms
• Microsoft .NET
• Microsoft 365 (Cloud Suite)
• Microsoft 365 (M365)
• Zoho CRM
• Zoho Suite (Applications)

Proximity Recruitment are searching for a talented Systems Support Engineer (circa £45,000 + 15% Bonus + Benefits) to join one of Europe’s fastest growing firms opening a new office in London.

Working closely with the Head of Technology, IT Operations Manager & the tech team for a 200 person business you will support their Zoho CRM, development projects & systems support to grow the business further.

The position is hybrid in Northampton until the London office opens in April. It will then be 5 days a week in London onsite.