Oracle Applications Manager (Oracle Fusion)

• Oracle Fusion went live at 3 sites (out of 20 planned) in Fall 2025.
• Organization is currently in a stabilization and user adoption phase.
• Significant need for end-user support, training, and issue resolution.
• Working with an offshore MSP that currently provides support.
• One Oracle Analyst currently on the team.
• Approximately 300 Oracle Fusion users across Finance, Supply Chain, and Manufacturing.

Key Gap:

• Deep Oracle Fusion expertise, ideally someone who has supported a post go-live environment.
• Needs to understand root-cause analysis and solve issues internally rather than simply routing tickets to the MSP.
• Looking for a technical Oracle resource, not a people manager.
• Must be comfortable owning support, troubleshooting, user training, and vendor coordination., * Serve as the primary Oracle Fusion contact for end users.
• Support users through issues, training, and process questions.
• Manage and hold the offshore MSP accountable.
• Help transition support knowledge from the MSP to internal resources.
• Drive user adoption and reduction of workarounds/spreadsheets.
• Perform root-cause analysis and coordinate fixes.
• Partner with business users across Finance, Supply Chain, and Manufacturing.
• Help shape the Oracle roadmap as additional sites are brought online.

• 7+ years Oracle ERP experience with at least 3+ years of Oracle Fusion Cloud.
• Strong functional knowledge, ideally in Oracle Financials (GL, AP, AR, Fixed Assets, Cash Management).
• Understanding of Supply Chain and Manufacturing integrations.
• Experience managing MSPs or support vendors.

• Experience with:

• Incident management
• Change control
• Quarterly Oracle updates
• Security roles and user access
• User training and adoption, * Oracle Fusion Cloud expertise (Techno/functional)
• Post go-live stabilization/support experience.
• User-facing support and training experience.
• Vendor/MSP management experience.
• Ability to work onsite in Fairfield, OH three days per week.
• Comfortable in a hands-on individual contributor role.

Nice-to-Haves:

• Manufacturing industry experience.
• Multi-site environment experience.
• Spanish language skills.
• Oracle Financials specialization.
• Experience supporting Mexico-based operations.