Staff Service Designer (UX/UI Designer III) :26-03043

This role seeks a seasoned Service Designer to lead the strategic vision for workforce management initiatives, aiming to elevate them into a premier Administrative Services Organization. You will tackle complex, end-to-end service experiences, bringing clarity to ambiguity and influencing company-wide roadmaps. The objective is to deliver a more integrated, valuable, and efficient experience for both customers and internal teams., * Define strategic direction for complex service experiences.

• Lead planning and execution of comprehensive service design projects.
• Cultivate strong relationships with cross-functional partners.
• Develop and visualize coherent service strategies.
• Facilitate workshops to drive innovation and problem-solving.

User Interface Design, User Experience Design (UXD), Artificial Intelligence (AI), Cross-Functional, Workforce Management, Administrative Skills, Customer Experience, Management Strategy, Strategic Planning, Problem Solving Skills, * Proven ability to navigate ambiguity and influence without authority.

• Mastery of service design and systems thinking methodologies.
• Demonstrated experience prompting and using AI tools.

Domain / Industry Experience: Experience within a complex, matrixed organization, ideally with a focus on Human Capital Management products or administrative services.

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor’s Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya’s industry recognitions solidify our leadership position in the IT staffing space. We don’t just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!