Associate Systems Engineer (Infrastructure)

To help support and improve the Farm Bureau Family of Companies IT infrastructure. Working under the guidance of senior engineers, you will assist with installing, configuring, monitoring, and maintaining server, storage, virtualization, and core Windows services. This role focuses on learning standard infrastructure practices, following change control processes, documenting procedures, and resolving routine issues to keep systems reliable, secure, and available for business operations.

Assist with day-to-day administration and support of server, virtualization, storage, and core infrastructure services under the guidance of senior engineers.

Monitor system health, capacity, and alerts; perform initial troubleshooting and escalate issues following established procedures.

Support routine operational tasks such as patching, backups, user/group administration, and service requests in accordance with security standards.

Bachelor’s degree in computer science, information technology, engineering, or related field required, or equivalent practical experience may be considered.

Minimum 2 to 4 years of experience (internship, co-op, or employment) supporting infrastructure, systems administration, or help desk/IT operations.

Working knowledge of Windows operating systems; basic understanding of networking concepts required.

Ability to follow change control and operational procedures, with attention to detail and a focus on reliability.

Preferred Familiarity with VMware, basic storage concepts, and/or PowerShell; relevant certifications (e.g., CompTIA Network+, Security+, or Microsoft) are a plus.