Informatics Analyst I

To assist in the development, optimization, and maintenance of the electronic health record (EHR) and other systems. To provide support for the development, documentation, testing, and implementation of new applications. To provide maintenance and support for programs within existing systems. To provide support using automated testing processes. To provide administrative and operational support for Accreditation teams in alignment with AAAHC standards (Accreditation Association for Ambulatory Healthcare). To provide consultation and problem resolution support. To establish credibility among stakeholders, support collaboration, and champion evidence-based best practices and solutions., 1. Participates in the analysis, design, development, testing, implementation, documentation, and support of innovative applications and systems, including the electronic health record (EHR).

1. Provides ongoing maintenance, troubleshooting, and support for existing applications and systems to ensure optimal performance and user satisfaction.
2. Analyzes, identifies, and resolves application and system issues in collaboration with end users, vendors, and internal stakeholders.
3. Participates in application debugging, maintenance, upgrades, and testing activities, including user acceptance testing and validation of system enhancements.
4. Participates in project planning and execution and contributes to the preparation of project status reports, performance metrics, and other reports as requested by departmental leadership.
5. Participates in the orientation and training of new department personnel, engages in cross-training activities, and attends educational programs to maintain and enhance job-related knowledge and skills.
6. Provides administrative and operational support to Quality Improvement and Accreditation initiatives by assisting with the development, review, maintenance, tracking, and dissemination of organizational policies, procedures, and compliance-related documentation.
7. Participates in accreditation readiness efforts, including document management, evidence collection, performance improvement activities, and regulatory compliance monitoring.
8. Supports the onboarding and orientation of rotating learners, including administrative preparation, training coordination, and documentation management.
9. Performs other duties as assigned.

Associate’s degree in a related field required and two (2) years of related experience required. Work experience may substitute for the education requirement., * Knowledge of electronic health record (EHR) lifecycle management, healthcare data workflows, relational database systems, and change management processes.

• Ability to collaborate effectively as part of a multidisciplinary team and establish strong working relationships with stakeholders across clinical, operational, and technical areas.
• Excellent organizational, prioritization, and project coordination skills.
• Strong computer proficiency, including Microsoft Excel, Access, Word, and PowerPoint.
• Effective verbal and written communication skills.
• Ability to manage highly sensitive and confidential information while adhering to established data security, privacy, and confidentiality policies and procedures.