Network Operations Engineer

This role supports and maintains the Local and Wide-area networks. With the team, the role-holder will take ownership of the full lifecycle of Network Operations ensuring business needs are met and the Firm’s information assets are secured and protected as per the ISMS standards. Some specific responsibilities and functions include the administration, analysis, design, installation, maintenance, operation, documentation, and planning of infrastructure and networks.

Main responsibilities

• Responsibility for the day-to-day operation of the firm’s network infrastructure
• Maintain network hardware in an operational condition as mandated by internal and external SLAs
• Remediate incidents within defined Service Level Agreement guidelines
• Monitor internal and external compliance within the Firm’s information security policies and procedures as described in ISMS: identify non-compliant practices and rectify
• Perform performance assessments and generally monitor network performance to establish and improve internal and external service level agreements
• Maintain the Firm’s network-related information repositories
• Perform other relevant functions and tasks as assigned by the Network Operations Supervisor and Global Network Manager

Network Administration/Management, Information Assets, Analysis Skills, Network Administration/Management, Documentation Plan, Network System Hardware, Service Level Agreement (SLA), Computer Maintenance, Information/Data Security (InfoSec), Performance Analysis, * Cisco CCNA, CompTIA Network+ or applicable experience operating a large enterprise network

• Routing and switching experience in Campus and Data Center networks including L2/L3 troubleshooting, BGP, OSPF
• Able to configure and operate industry-leading next-generation firewall devices including Palo Alto and Cisco Firepower
• Able to gather and analyse facts, draw conclusions, define problems and suggest solutions.
• Excellent organisation, communication and interpersonal skills with a proven ability to multitask, problem solve and liaise at various levels within and outside the organisation.
• Excellent verbal and written communication skills.
• Familiar with network automation and configuration management tools
• Experience supporting enterprise wireless networks, including WLAN technologies, access points, and wireless troubleshooting.
• Knowledge of secure remote access technologies, including VPN and Zscaler proxy solutions.
• Understanding of SD-WAN architecture, operations, monitoring, and troubleshooting.
• Familiarity with network performance analysis and issue resolution across LAN, WAN, wireless, and cloud-connected environments.

Baker McKenzie empowers clients to compete in the global economy. We provide comprehensive and practical legal advice that cuts through complexity with clear, actionable guidance. Our people represent diverse cultures and jurisdictions, combining local know-how with international expertise to ensure your business thrives across borders., Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.