Network Systems Engineer

Engineer and support the enterprise-level Wide Area Network (WAN) and Local Area Network (LAN) infrastructure for CONFIRE and its member agencies. Performs related duties as assigned to ensure the availability, security, and performance of mission-critical systems supporting public safety communications, including 911 dispatch operations.

Distinguishing Characteristics-This classification operates exclusively within the CONFIRE MIS Division and functions at a strategic enterprise level. The incumbent provides advanced technical expertise in designing, implementing, and maintaining WAN and LAN environments that support 24/7 emergency communications for CONFIRE and its member agencies. The position may serve as a technical lead on complex, multi-agency infrastructure projects that impact system-wide connectivity, interoperability, and cybersecurity. The role also includes guiding and supporting technical staff in resolving escalated network issues and executing infrastructure improvements that ensure continuous operational readiness across all CONFIRE-supported environments.

Examples of Duties

• Simultaneously leads multiple projects that focus on maintaining and improving the enterprise network, including supporting the existing network environment with the goal of following best practices and policy.
• Performs enterprise networking utilizing industry best practices and methodologies.
• Participates in the conceptual design phase of application development hosting to clarify department needs, security, and define technical problems of the hosting solution.
• Participates in the implementation and maintenance of new systems, including data center-hosted and cloud technologies.
• Develops and coordinates operational plans for network support activities, ensuring CONFIRE MIS resources are effectively aligned to meet the needs of CONFIRE and its member agencies. Implement and test Business Continuity and Disaster Recovery plans.
• Collaborates with multiple agencies and their subject matter experts in the gathering of technical requirements for system implementations; documents vendor requirements, security risks, and understand system interoperability and potential impact to the WAN/LAN.
• Architects scalable infrastructure solutions to support CONFIRE systems, including CAD and 911 dispatch, with consideration for risk, cybersecurity, and compliance with policies and regulations (e.g., HIPAA, HITECH, CCPA, MS-ISAC). Ensures alignment with enterprise standards and evaluates impacts to WAN performance.
• Provide connectivity to multiple data centers network and clouds using industry standards for transport encryption and security.

Enterprise LAN/WAN, and data communication networks. Proficiency in networking protocols and technologies: TCP/IP, VPN, DNS, DHCP, IPsec, Dynamic Routing (OSPF, BGP, EIGRP), MPLS, SDWAN, and VLAN’s. Strong knowledge of firewall technologies, especially Sophos. Experience with Meraki, Cisco, and Sophos hardware/equipment., * Relevant certifications such as CCNA or CCNP credentials are preferred.

• Experience
• Minimum 10 years of progressive experience in network administration and security, with expertise in high-availability, enterprise-scale environments, including cloud architectures, business systems, server technologies, and communication systems.

Enterprise LAN/WAN, and data communication networks.

Proficiency in networking protocols and technologies: TCP/IP, VPN, DNS, DHCP, IPsec, Dynamic Routing (OSPF, BGP, EIGRP), MPLS, SDWAN, and VLAN’s. Strong knowledge of firewall technologies, especially Sophos. Experience with Meraki, Cisco, and Sophos hardware/equipment. Practical experience with network monitoring, diagnostics, analytics tools, and reporting. Familiarity with backup solutions like Cohesity and Veeam. Working knowledge of IT governance and security standards. Scripting or automation skills using tools like Python or PowerShell are advantageous. Experience with intrusion detection, remediation, and general cybersecurity. Soft Skills & Abilities Strong troubleshooting, analytical, problem-solving, and decision-making skills. Effective verbal and written communication skills in English. Ability to work in a team setting and clearly communicate with stakeholders at all levels, including technical teams and executive leadership. Comfortable managing multiple projects and shifting priorities in a fast-paced environment. Proven ability to streamline processes and support rapidly evolving business needs. Must be willing to cross-train and document processes and configurations.