Transformation Lead

A client of OpenKyber is immediately hiring for Associate-Mortgage Loan Servicing . Position type: Fulltime, Contract Duration: 12+ months Location: Remote (1 Day Onsite in 3 Month) Shift: 9:00 AM-06:00 PM As a Associate-Mortgage Loan Servicing, you will: Mortgage Loan Servicing to support a commercial mortgage loan portfolio. This role is ideal for a self-motivated professional with strong loan servicing, accounting, reporting, and analytical skills who can contribute immediately with minimal training. The successful candidate will operate in a high-volume, deadline-driven environment, managing time-sensitive transactions, servicing activities, financial reporting, and operational requests. This position requires strong attention to detail, exceptional organizational skills, and the ability to effectively manage both routine and complex assignments. Key Responsibilities Loan Servicing & Operations:

• Service and administer a portfolio of commercial mortgage loans.
• Research and process loan transactions, payments, collections, disbursements, acquisitions, dispositions, adjustments, and related accounting entries.
• Prepare and review escrow analyses, amortization schedules, payment histories, billing requests, payoff statements, and adjustable-rate settings.
• Communicate effectively with borrowers, servicers, internal business partners, and external stakeholders.
• Ensure transactions are completed accurately and in accordance with company policies, procedures, and controls.

Financial Reporting & Accounting:

• Record and reconcile mortgage loan accounting transactions.
• Support financial, investment, statutory (STAT), and tax reporting requirements.
• Prepare, analyze, organize, and review operational and financial reports.
• Maintain clear and accurate supporting documentation and workpapers.
• Respond to ad hoc inquiries and reporting requests.

Reporting & Technical Support:

• Develop, maintain, and improve operational and management reporting.
• Create and analyze reports using available reporting tools and databases.
• Develop SQL queries and support reporting enhancements, where applicable.
• Assist with technology initiatives, system upgrades, testing, and implementation projects.
• Identify opportunities to improve processes, reporting, and operational efficiency.

• Bachelor’s degree in accounting, Finance, Business, Computer Science, or a related field preferred.
• Minimum of 3 years of commercial mortgage loan servicing experience.
• Experience with construction loans is a plus.
• Strong understanding of commercial mortgage loan operations and accounting.
• High proficiency in Microsoft Excel.
• Knowledge of Precision LM (PLM) required.
• Familiarity with Qlik Sense, Crystal Reports, Business Objects, and SQL reporting tools is preferred.

Required Competencies

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage high-volume workloads and time-sensitive deadlines.
• Strong organizational and multitasking abilities.
• Ability to work both independently and collaboratively in a team environment.
• High degree of accountability, accuracy, and attention to detail.
• Self-starter with strong initiative and willingness to learn.
• Ability to identify issues, analyze root causes, and recommend solutions.