Systems Engineer, Associate

Company 3 provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

As part of our facility’s engineering team, the Associate Systems Engineer will assist in deploying and maintaining computing infrastructure, supporting artists and production personnel, and performing day-to-day systems management tasks., The Systems Engineer, Associate will assist in the deployment, configuration, and basic troubleshooting of workstations, servers, storage systems, and network devices under the guidance of senior engineers. They will respond to technical support requests from production teams, escalating complex issues as needed, help document common troubleshooting steps, system configurations, and operational workflows, and monitor system performance and assist in identifying potential issues. They will also participate in on-call rotations for system support, including occasional nights and weekends, follow established procedures and best practices for system maintenance and updates, and assist with basic automation tasks, including scripting and configuration management using tools such as Bash or PowerShell. They will also be responsible for the following:

• Support software license management and floating license servers with guidance from senior engineers.
• Learn and apply fundamental networking concepts, including IP addressing, VLANs, and basic firewall configurations.
• Gain hands-on experience with operating systems (Linux, Windows, macOS) and contribute to system installations and updates.
• Develop a working knowledge of configuration management tools such as Ansible, AWX, and PDQ, understanding their basic usage and navigation.
• Gain familiarity with deployment tools such as FOG, Cobbler, MDT, and WDS, learning how they are used for system deployment and updates.
• Navigate and utilize network monitoring systems (NMS) such as Zabbix and LibreNMS to observe system health and performance.
• Work alongside more senior engineers to improve workflows and enhance infrastructure performance.

The ideal candidate will have a background in computer engineering, Computer Science, or equivalent. They must already have a basic understanding of Linux and Windows environments, as well as an understanding of the operational processes of a VFX episodic and/or commercials facility. They must have an understanding of pipeline workflows and enabling technologies, and have the ability to work in a fast-paced, production-driven environment. Additional desired skills include:

• Previous experience in a post-production environment is preferred.
• Familiarity with scripting languages such as Bash or PowerShell is a plus.
• Interest in networking, storage, and automation technologies.
• Strong troubleshooting and problem-solving skills.
• Enthusiasm for learning and developing new technical skills.
• Excellent communication skills
• Adaptable and flexible; able to adjust and re-prioritize in a fast-paced and dynamic environment.

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company’s HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.