Salesforce Developer

Seeking an experienced Salesforce Developer to support development and enhancement of solutions within the Salesforce platform, primarily focused on the Agent Onboarding & Modernization (AOM) initiative. This role will contribute to building scalable Salesforce capabilities that support business workflows, case management, and integrations with enterprise systems. The ideal candidate will have strong experience developing within Salesforce Financial Services Cloud, building solutions using Apex and Lightning Web Components, and implementing integrations with internal and external platforms. This contractor will collaborate closely with Salesforce administrators, architects, business analysts, and delivery teams to design and implement secure, scalable, and maintainable Salesforce solutions., * 6+ years’ experience in Salesforce declarative and custom Apex development, * Design, develop, and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), and declarative platform tools.

• Configure Salesforce platform components including custom objects, fields, flows, validation rules, permission sets, queues, assignment rules, and Lightning pages.
• Extend and support capabilities within Salesforce Financial Services Cloud (FSC).
• Develop scalable and maintainable solutions aligned with Salesforce development best practices.

Platform Configuration

• Configure and support Salesforce features including Service Console, Omni-Channel routing, case management workflows, and automation frameworks.
• Implement and support Salesforcemanaged packages such as AgentSync.

Experience Cloud Development

• Support development and configuration within Salesforce Experience Cloud, including portal customization, user access configuration, and Lightning-based components.

Integration Development

• Design and implement integrations between Salesforce and enterprise systems using Mule, REST and SOAP APIs, and established Salesforce integration patterns.
• Ensure reliable data synchronization and error handling across integrated systems.

DevOps & Deployment

• Support CI/CD pipelines and deployment processes using Flosum and Azure DevOps (ADO).
• Ensure proper version control, environment management, and coordinated releases across development, testing, and production environments.

Agile Delivery

• Participate in Agile development practices, including sprint planning, backlog refinement, daily standups, and sprint reviews.
• Work with cross-functional teams to translate business requirements into technical solutions.

Quality Assurance & Troubleshooting

• Conduct code reviews and ensure adherence to development standards and security best practices.
• Troubleshoot and resolve platform and integration issues during development, testing, and deployment phases.
• Document solutions and technical components to support long-term platform maintainability.

Salesforce.com, Salesforce.com, Onboarding, Scalable System Development, Case Management, Business Analysis, Financial Services, Cloud Computing, Business Case, Architectural Analysis, * 6+ years of hands-on Salesforce development experience, including both declarative configuration and custom development.

• Strong experience developing with Apex and Lightning Web Components (LWC).
• Experience implementing solutions within Salesforce Financial Services Cloud.
• Experience configuring Salesforce platform capabilities including:

Flows and automation Service Console Omni-Channel Case management workflows

• Experience working within Agile delivery teams.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Ability to work independently while collaborating effectively across cross-functional teams.

Preferred Qualifications

• Experience implementing or supporting Salesforce Experience Cloud portals.
• Experience working with AgentSync managed package.
• Experience with Flosum for Salesforce DevOps and release management.
• Experience working with Azure DevOps (ADO) for source control, CI/CD pipelines, and release coordination.
• Familiarity with Salesforce Data Cloud.
• Experience with enterprise integration architectures.
• Experience supporting Financial Services or Insurance industry solutions.
• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Financial Services Cloud Accred

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