IT & Security Ops Manager

We’re hiring an IT & Security Ops Manager to own the systems, tools, and infrastructure that keep every Squinter productive - and secure.

Sitting within our Finance & Operations team, you’ll be the person who makes sure new hires get set up on day one, our tools and vendors are managed well, and our basic security hygiene is solid - all without slowing anyone down. You’ll also be a key partner in our SOC 2 and compliance efforts, keeping our controls audit-ready.

What You’ll Do

• Own our internal systems: You’ll manage the SaaS tools, devices, and access that Squinters use every day - provisioning, deprovisioning, and everything in between.
• Run IT for onboarding and offboarding: You’ll make sure every new hire has what they need on day one, and that access is cleanly removed when someone leaves.
• Manage vendors and procurement: You’ll own relationships with our software and hardware vendors - selection, contracting, renewals, and spend tracking.
• Keep the basics tight: You’ll own foundational security hygiene (access management, device policies, SSO) in partnership with Engineering.
• Support compliance and audits: You’ll help maintain our SOC 2 controls and other compliance requirements - pulling evidence, keeping access reviews and device policies audit-ready, and working with Finance/Legal and auditors during review cycles.
• Be the go-to for IT issues: When something breaks, you’re the first call - and you’re building the tooling and runbooks so fewer things break in the first place.

• You’re the person people go to when something technical breaks and needs fixing now.
• You’re organized and process-minded, but not bureaucratic about it.
• You care about security fundamentals without needing to be a full-time security engineer.
• You’re comfortable working within a compliance framework (SOC 2 or similar) without treating it as a checkbox exercise.
• You’re comfortable being a department of one, and building support systems from scratch.

What You’ll Bring

• 5-8+ years of experience in IT operations, systems administration, or a similar role, ideally at a startup.
• Experience managing SaaS tooling, device fleets, and vendor relationships.
• Working knowledge of core security practices (SSO, access management, device management); experience supporting SOC 2 or similar compliance programs is a plus.
• Strong organizational skills and a bias toward clear documentation.

Based out of our office in San Francisco, we love the energy of in-person collaboration.

• Competitive Salary and Equity
• Comprehensive Medical, Vision, and Dental care
• Flexible PTO Policy
• Lunch and Dinner Service
• Wellness Benefit
• Maven Family Planning Benefits
• Partnership with Care.com
• Mental Health Services
• 401(k) Retirement Plan
• Pre-Tax Commuter Benefit for Parking & Public Transit
• Company-wide Retreats
• Subsidized Uber to and from the office

Squint is the Industrial AI company that turns operating knowledge into action. Our technology serves Fortune 500 leaders across manufacturing, field services, and utilities. Companies such as PepsiCo, Continental Tire, and Tenneco use Squint to capture and activate their essential tribal knowledge, standards docs, and OT data into procedures, orchestrated work, and context for AI agents to act on.