Content Designer
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Role details
Tech stack
Job description
- Support content strategy and copy creation across billing, customer support processes, account management journeys, and payment flows.
- Develop clear, concise UX copy optimized for responsive web, mobile applications, and laptop/web platforms.
- Create and refine microcopy that functions effectively across different devices and form factors.
- Scale digital content across multiple surfaces while maintaining concise messaging.
- Adhere strictly to established content style guides, standards, and design systems.
- Partner with cross-functional teams, including UX/UI designers, accessibility specialists, and product managers.
- Assist in aligning design, content, and information architecture during business integration and consolidation phases.
Requirements
An established organization is seeking a talented Content Designer to join an active User Experience (UX) and design team. This professional will support digital products and journeys as the business continues to evolve and integrate systems. The position requires collaborating closely with design, accessibility, and product partners to create seamless customer experiences. The ideal candidate has a strong background in UX writing and a proven ability to scale clear, concise copy across various devices., Portfolio: A strong portfolio showcasing relevant UX writing and content design examples must be provided upon application. Portfolios should clearly demonstrate the design thinking and writing process without relying on large blocks of text.
Experience: Proven experience in UX content design and UX writing, with a demonstrated ability to write concise, scalable content and microcopy.
Technical Skills: Experience adapting content across responsive web and mobile app interfaces, and a strong proficiency in following established brand style guides and content standards.
Preferred Qualifications
- Proficiency with Figma design tools.
- Familiarity with incorporating AI tools and workflows into the content creation process.
- Experience with longer-form content, combined with the ability to distill complex information into concise UX copy.
About the company
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at, UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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