Applications Engineer
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Role details
Tech stack
Job description
Reporting to the Sales Operations Manager, the Applications Engineer will serve as a senior technical authority responsible for providing strategic pre-sales and post-sales engineering support to customers. This role partners closely with customers, suppliers, product development teams, and manufacturing organizations to solve complex technical challenges, drive successful product implementation, and influence manufacturing and product strategies that support customer success.
What a Typical Day Looks Like:
- Serve as the lead technical interface for customers, providing expert consultation on complex design, fabrication, assembly, and manufacturing challenges.
- Partner with customers, sales teams, and business development organizations to identify technical requirements and develop solutions aligned with Flex capabilities and customer objectives.
- Lead the investigation and resolution of complex analog and mixed-signal product issues through advanced troubleshooting, root-cause analysis, and hands-on validation activities.
- Evaluate customer requirements, identify technical, operational, capacity, and scheduling risks, and develop mitigation strategies that support successful program execution.
- Drive collaboration between customers, suppliers, design engineering teams, and manufacturing organizations to support product integration and accelerate issue resolution.
- Influence product roadmap and technology decisions by translating customer feedback and market requirements into actionable engineering recommendations.
- Lead project planning activities, including scope definition, risk assessment, requirements management, and execution strategy for complex customer programs.
- Develop technical presentations, customer trainings, and engineering documentation while providing technical leadership for major initiatives across the organization.
Requirements
- Bachelor’s degree in Engineering, or a related technical discipline; advanced degree is a plus; relevant working experience will be considered in lieu of Bachelor’s degree.
- 6+ years of relevant engineering experience, including significant customer-facing experience supporting analog circuit design, troubleshooting, and technical problem resolution.
- Deep expertise in analog and mixed-signal electronics with the ability to diagnose and resolve complex product-, subsystem-, and system-level issues.
- Extensive laboratory experience testing, characterizing, debugging, and validating electronic products while recreating and resolving customer-reported issues.
- Strong communication, presentation, and relationship-management skills with the ability to influence decisions, lead technical initiatives, and serve as a trusted advisor to customers and internal stakeholders., * Experience translating customer requirements into product specifications, manufacturing solutions, and new product recommendations.
- Demonstrated success leading major technical initiatives, cross-functional projects, or customer-facing engineering programs.
- Experience reviewing, interpreting, and troubleshooting P&IDs.
- Experience with 3D CAD modeling tools such as Autodesk Inventor.
- Experience with VBA, SharePoint workflows, Microsoft Power Automate, or similar automation technologies.
- Strong proficiency with Microsoft Office applications and technical reporting tools.
Benefits & conditions
What you’ll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
About the company
Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand.
Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We’re helping close the gap between what the future demands and what the world can deliver.
At Axiom, you’ll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.
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